Retail Sales Associate

Sales Associate - Verizon Authorized Retailer, TCC
At TCC, we believe our communities need more than just a wireless retailer and our employees want more than just a job. We are committed to making a positive and sustainable impact in the lives of our employees, customers, and communities.
How do we make our customers better?
Our Retail Sales Associates utilize their passion, high energy, and knowledge to provide a unique sales experience that meets the need of our customers in the ever-changing world of Wireless.
How do we make our communities better?
Our employees support their local communities through the TCC Gives Program. In support of this initiative, TCC gives 16 paid volunteer hours/year, the opportunity to submit grant request up to $10,000/quarter and the opportunity to get involved in company supported quarterly initiatives including: Backpack Giveaway, Teachers Rock, Veterans Rock and Pet Adoption Rocks.
How do we make our employees better?
We create a culture that inspires and motivates each employee to not only reach their performance goals, but to exceed expectations. Performance and growth is important, but more than that we embrace and celebrate our differences. At TCC, equity, diversity, and inclusion are not just words. They are our guiding principles as we build our teams, cultivate leaders, and create a work environment that reflects the customers and communities in which we live and serve.
If our Mission Statement was enough to get you excited about TCC, check out some of our awards…TCC is an
award-winning Verizon authorized retailer. We were named the 2022 Verizon Agent of the Year, a Glassdoor Best Place to Work in 2024 and 2021, and a Top Workplace USA every year since 2021.
Benefits

• Average Potential Earnings: $59,000/year
• Earnings Include: Competitive Hourly Rate, Uncapped Commission, Bonuses and Profit Sharing
• New Hire Guaranteed Pay: Guaranteed hourly rate for the first 3 pay periods
• Same Day Pay Options
• Career Development
• Paid Time Off
• Paid Community Time
• Paid Employee Matters Day
• Generous Community Grant Opportunities
• Medical, Dental, Vision
• 401K with Company Match
• Long-Term and Short-Term Disability
• Critical and Accident Benefits
• Employee Assistance Program
• Employee Referral Program
• Verizon Wireless Discount Options
• Rewards and Recognition

Responsibilities

• Advise and educate our customers on wireless products and services.
• Ensure customer satisfaction in their experience and products.
• Utilize community service hours to give back to the community in which you live and work.
• Complete trainings to learn the wireless industry and multitude of products.
• Communicate effectively to build customer relationships and earn their loyalty and trust.
• Use your passion for technology and resourcefulness to generate sales and achieve sales goals.
• Perform operational procedures including store opening and closing responsibilities.
• Effectively balance customer experience and performance goals.
• Position does require the ability to work in multiple locations.

Requirements:

• Requires frequent standing.
• At least a high school diploma.
• Ability to work guaranteed full-time hours.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Employer does not provide transportation.
• Legally authorized to work in the U.S.

Preferred Skills:

• Leadership - Management – Manage – Retail Management – Time Management
• Customer Service – Customer Care – Customer Support
• Wireless Sales - Outside Sales – Inside Sales – Upselling – Cold Calling
• Organizational Skills
• Customer Service - Customer Relationships – Engaging Customers
• Problem Solving – Critical Thinking – Decision Making – Problem resolution.
• Active Listening – Communication Skills
• Inventory Management
• Self-Motivated

Preferred Background: Retail, Retail Associate, Retail Sales Associate, Sales, Sales Representative, Sales Associate, Sales Consultant, Now Hiring, Hiring Immediately
A job for which military candidates are encouraged to apply.
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#retail #salesrepresentative
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Equal Employment Opportunity: We're proud to be an equal opportunity employer and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status.
COVID-19 Precautions: Virtual interview process, social distancing guidelines in place, sanitizing, disinfecting, and cleaning procedures in place.
Preferred Background: Retail, Retail Associate, Retail Sales Associate, Sales, Hiring Immediately, Sales
Representative, Sales Associate, Sales Consultant, Now Hiring

Profit sharing, Disability insurance, Health insurance, Dental insurance, Paid time off, Employee assistance program, Vision insurance, 401(k) matching, Referral program