Retail Sales Associate

Retail Center Associate selling customer's shipping, packaging and printing needs.

Responsibilities and Duties including but NOT limited to:

• The UPS Store Sales Associateposition requires excellent customer service skills as well as having a full understanding of our products and services and the ability to sell these products.
• We also provide other services that are considered critical, such as print products and private mailbox service and you will be required to listen and read customers and suggest these services as appropriate
• Delivers outstanding customer service to walk-in Retail customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean and safe working environment
• Performs all other activities of a Retail Center Associate like operating cash registers, maintaining a clean and pleasant environment, start/end of the day activities.
• Learning different computer software and programs to operate our systems

Qualifications and Skills

• High school diploma or GED required
• Retail/customer service experience
• Good communication and people skills
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Print knowledge preferred
• Multitasking and to be a critical thinker
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 50+ pounds
• Ability to handle either opening or closing the store and work alone
• Willing and able to work 25-30 hours per week with a varying schedule, must be available for weekends
• Ability to obtain Notary certification (additional compensation once acquired) & Sterling ID background check is a MUST

Job Type: Part-time

Pay: From $15.25 per hour

Expected hours: 20 – 28 per week

Benefits:

• Employee discount

Weekly day range:

• Every weekend
• Monday to Friday

Work Location: In person