Retail Sales Associate

About Kitson Los Angeles

Proclaimed as a celebrity hot spot, Kitson Los Angeles is the go-to fashion and lifestyle boutique dedicated to pop-culture and created for fashion enthusiasts around the world. Once a single shop on Robertson Blvd., Kitson LA has grown to 5 Los Angeles locations, and pop-up stores around the United States.

Kitson LA offers must-have styles for women, men, and kids from upcoming and coming designers. For those shopaholics, our online boutique runs 24/7 for your convenience at www.kitsonlosangeles.com. Renowned for its impressive celebrity clientele such as Paris Hilton, Kate Beckinsale, Angelina Jolie, Janet Jackson. Kitson’s main goal is to provide ALL customers with a chic fashion sense and a true LA experience.

At Kitson LA, the focus is on helping customers discover the latest trends, up-and-coming designers, as well as unique styles and gifts. Kitson LA is the must visit lifestyle boutique all Los Angeles locals and visitors!

About the role

The Retail Sales Associate position is an integral part of the Kitson LA team. Sales Associates are passionate about customer service and knowledgeable on the latest trends and designers, as well as up to date on product knowledge and benefits. Sales Associates must be brand ambassadors with a passion for going above and beyond to enhance the client experience. They are responsible for reaching and maintaining their personal sales goals while contributing to the overall success of the store and company culture. Sales Associates are responsible for courteous and professional interactions with all existing and potential customers.

Retail Sales Associate Job Responsibilities

• Greet and acknowledge all customers
• Provide courteous and knowledgeable customer service in every area of the store
• Meet or exceed monthly sales and KPI goals
• Act as personal shopper within the store
• Establish and maintain a client book
• Assist with merchandising directives
• Remove unwanted merchandise from fitting rooms
• Review merchandise on the selling floor and maintain proper quantities and sizes of each item
• Fold, straighten, fill-in, and ensure correct placement of merchandise throughout the day
• Monitor and maintain visual merchandising standards daily
• Comply with loss prevention guidelines and deter shoplifting by providing excellent customer service
• Keep cash wrap neat, organized and maintained with all supplies
• Answer the phone and direct calls to the appropriate person
• Communicate with management on operational issues as they arise
• Follow all standard operating procedures related to POS systems and inventory processing
• Accurately process all POS transactions and capture customer information
• Assist, when necessary, with operational and back of house activities

About you - the perfect candidate!

• Passionate about customer service, styling and product
• Able to drive personal business while working as a team
• Adhere to all policies & procedures of the store
• Ability to prioritize and multitask
• Consistency with clienteling

Experience Preferred

• 1-3 years in retail/service industry
• Cash handling/cashier experience preferred

Minimum Educational Level

• High School Graduate or equivalent

Requirements of the Job

• Operate point of sale software
• Lift and carry up to 25 pounds
• Work in a fast paced environment
• Bend and stretch to stock shelves
• Available to work flexible schedule including days, nights, weekends, and/or holidays, as determined by management based on the needs of the business
• Consistent and reliable attendance'

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Work Location:

• One location

Work Remotely

• No

Job Types: Full-time, Part-time

Pay: $16.00 - $17.00 per hour

Benefits:

• Employee discount

Shift:

• 8 hour shift
• Day shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Work Location: Multiple locations