Retail Sales Associate

RETAIL SALES ASSOCIATE

TITLE: Retail Sales Associate

REPORTS TO: Studio Co-Leads and Studio Manager

FULL/PART TIME: 32-40 hours per week

FLSA: Non-Exempt

LOCATION: Bellevue Deep Roots

SALARY RANGE: $17.25-$18/hr + commission and tips

JOB DESCRIPTION

Deep Roots is an inclusive organization of experiential retail studios where our mission is to deliver our in providing the premium body art and adornment experience for all. To be an employee with Deep Roots is to unite with this mission + promise, and support one another’s growth through kindness, integrity, hustle (the fun kind!), and optimism. These attributes are important tenets of our organizational culture which we believe is continuously being shaped by the innumerable daily actions and decisions we each make, thereby crystallizing these tenets as core values. Quite simply, our ability to deliver on our promise to our customers and each other relies intrinsically on the makeup of our team, thereby placing the development of our team at the forefront of our focus.

Rooted in style. Rooted in service. Rooted in purpose.

Job Summary:

We are in need of an experienced Retail Sales Associate for our piercing and fine jewelry studio. Our ideal candidate will have a strong foundation of Retail Sales, be knowledgeable about the piercing industry, types of gemstones, metals, styles, and more, with the ability to offer professional customer service and care that meets our high standards. Experience with body piercing or jewelry industry is a huge plus!

Responsibilities and Duties:

• Model company values in all actions, communications, and decision-making. Including a genuine commitment to equity, inclusion, and compassion for those around you.

• Provide excellent customer service by being polite, friendly, knowledgeable, and present to help clients and co-workers.
• Be sales driven and comfortable selling a high end product.
• Maintain an in-depth knowledge of all jewelry and designs to be able to exceed all client expectations.
• Be dedicated to building positive customer relationships.
• Work to maintain an attractive store appearance, with a high level of cleanliness and beautiful product presentation.
• Committed to working as part of a team to achieve individual, studio, and organizational goals.
• Handle client information and appointment details with accuracy and efficiency
• Be knowledgeable of security standards and procedures.
• Able to commute to different locations for meetings, training, or coverage.
• Present a clean and professional appearance.

Qualifications and Skills:

• 2+ years experience in Retail Sales
• Experience with, and love of, jewelry and body adornment a major plus!
• Highly organized, methodical, and meticulous
• Enthusiastic and positive attitude
• Clear and effective ability to communicate
• A genuine commitment to equity, inclusion, and compassion for those around you
• A critical thinker with attention to detail and accuracy
• Effectively able to multi-task and delegate
• Can work well autonomously as well as within a team
• Excellent written and verbal communication skills
• A passion for sales and the client experience!

We encourage applications from people of color, women, those with disabilities, LGBTQIA individuals, immigrants, and anyone else who has faced discrimination or oppression as a result of their identities.

Studies have shown that folks of historically marginalized groups will often only apply to a job if they meet or exceed the listed qualifications. If you believe that you could be a good fit for our company, but don’t quite hit every requirement, please do still apply, we would love to hear from you!

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Able to stand for extended periods of time
• Able to frequently move about inside the studio to access necessary equipment and resources, and assist clients
• Constantly operate a computer, tablet, and other office equipment, such as a scanner, copy machine, and printer.
• Constantly accesses, handle, and use non-electronic resources
• Occasionally moves equipment and other office resources up to 50 pounds
• Occasionally move about the studio to include occasional positioning of self to maintain equipment, office supplies, tasks, etc.
• Ability to inspect, recognize, observe, assess, compare, detect, discern, and distinguish office resources, employee performance, necessary documents and reporting, and other organizational resources as needed

Job Types: Full-time, Part-time

Pay: $17.25 - $18.50 per hour

Expected hours: 32 – 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift

Weekly day range:

• Weekends as needed

Experience:

• Retail sales: 2 years (Required)

Ability to Commute:

• Bellevue, WA (Required)

Work Location: In person