Retail Sales Associate

JOB DESCRIPTION

About:

Macy’s is proudly America’s Department Store. There’s a reason we’ve been around for 160 years. Customers come to us for fashion, value and celebration. Macy’s is also known for giving back to our communities.

The magic of Macy’s ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results. A store position at Macy’s (seasonal, part-time, or full-time) is the perfect way to explore the world of retail. Some of Macy’s top executives started their careers as part-time Retail Sales Associates. Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at Macy’s. Macy’s stores are ideal for building capability in creating partnerships, building teams, and developing the leaders of tomorrow. Macy’s is the “Academy” for retail careers.

Store colleague position (whether it’s a seasonal job, part-time retail job, or a full-time career) is the perfect way to launch a career in the world of retail. Many of Macy’s top executives started their careers in part-time Retail Sales roles, or as recent college graduates into our development programs in the various functions at Macy’s.

Job Overview:

Vendor Merchandisers drive sales and execution of strategic merchandising initiatives within their store. They manage their designated vendor’s total business within their store by identifying what is working, what isn’t, and how to address slow-selling areas. Perform other duties as assigned.

Essential Functions:

• Drive sales through educating store colleagues via product knowledge, tracking and merchandising new deliveries, and serving as experts in the location.
• Communicates specific customer needs and shopping patterns to the Central buying office and vendor community.
• Execute key merchandising initiatives for the brands they represent. Maintain contact with the vendor community.
• Work across store teams to connect all the dots to drive best practice sales and execution.
• Track incoming shipments, put new goods out on the floor, manage inventory flow
• Ensure sales floor is properly signed for sales and markdowns
• Leverage vendor relationships and product knowledge to share product knowledge with customers and fellow colleagues
• Provide bi-weekly vendor comments and attend conference calls as needed with merchant teams to review ‘what’s working, what’s not and how to fix it’
• Provide exceptional customer service
• Dependable attendance & punctuality.

Qualifications and Competencies:

• High School Diploma or equivalent required
• 1-2 years related experience

• Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers.
• Resourceful and able to adapt quickly to changing priorities
• Resourceful self-starter, works well independently as well as part of a team, and able to adapt quickly to changing priorities
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays
• Ability to delegate.

Physical Requirements:

• Position requires prolonged periods of standing/walking around store or department
• May involve reaching, crouching, kneeling, stooping, color vision and climbing ladders
• Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment.
• Frequently lift/move up to 50lbs

This job description is not all-inclusive, and Macy’s Inc. reserves the right to amend this job description at any time. Macy’s Inc. is an Equal Opportunity Employer and is committed to a diverse and inclusive work environment.

Job Types: Full-time, Part-time

Pay: $16.70 per hour

Expected hours: 20 – 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Work Location: In person