Address
Form of work
LOCATION
Catamaran Resort Hotel & Spa
The Catamaran Resort Hotel and Spa is a Polynesian-themed destination located on the shores of Mission Bay and mere steps from San Diego's famous Pacific Beach. The resort features 310 rooms and suites, lush tropical gardens, and award-winning dining at Oceana Coastal Kitchen.
The Catamaran Resort Hotel and Spa is owned by Evans Hotels, LLC, a family-owned and operated business committed to supporting and enhancing employee well-being through a variety of programs that nurture our staff professionally and personally. We offer hands-on manager and leadership training, employee appreciation days, and staff awards and recognition. Our team is also dedicated to serving our community through initiatives like company-wide beach clean-ups and volunteer opportunities.
SUMMARY
The Retail Sales Agent ("Agente de Ventas") welcomes our guests with a warm and friendly smile. Proactively provides our guests with personal service and attention that exceeds their expectations.
PAY & PERKS
- Compensation: $18.55**
- $250 Sign-on Bonus
- Up to $1000 Referral Bonus, after being hired, for each referral you make that is hired at any Evans Hotels property.
- Discounted Hotel Rooms for you, family and friends.
- Free Employee Parking and/or discounted MTS Pronto card.
- Free Meals & Refreshments during working shifts.
- Career advancement opportunities!
- Health (including SIMNSA), Dental, Vision, 401k with match, life insurance, sick and vacation time.
- Discounts on cell phone bills, shoes, gym memberships, and more!
ESSENTIAL DUTIES
- Carefully listens to the guest and provides assistance in fulfilling guest needs.
- Answers the phone in a friendly and courteous manner and assists guests with their requests.
- Is knowledgeable with respect to retail inventory and able to respond to questions and requests in an informed way.
- Accurately records all transactions and performs end of shift procedures.
- Ensures all retail products are well displayed for the guest.
- Fosters a sales-focused mentality and strives to increase sales by assisting guests with impulse add-on purchases and by discussing the benefits and features of items for sales with customers.
- Responsible for issued bank.
- Performs additional duties and responsibilities as directed by the leadership team.
QUALIFICATIONS
- High school diploma or GED.
- At least 3-12 months of relevant experience and/or training. If no educational background, at least 1 year.
- A combination of experience, education, and/or training may be substituted for either requirement.
- Previous similar position in a hotel, or similar business entity preferred.
- Availability to work on weekends and holidays is required.
- Must be able to attain a valid San Diego County Food Handler certification upon hire. Evans Hotels will provide this training and is to be completed at the company’s expense.
- RBS certification required.
- Ability to always maintain a friendly, professional, team-oriented, positive demeanor and diplomatic attitude, especially under stress or challenges.
- Ability to stand, kneel, squat for prolonged periods of time, up to and including, the entire shift and lift up to 50 lbs.
**The pay scale posted is the salary or hourly wage range that the employer reasonably expects to pay for the position during the first year of employment. The posted range does NOT include potential additional types of compensation, such as gratuities, service charges, commissions, or bonuses. Actual compensation offered may fluctuate based on qualifications and/or experience.
