***Potential Candidates must have experience in Retail Merchandising or Visual Merchandising.***
As the Sales Floor Assistant you are accountable for driving merchandise presentation & leading customer focused programs to achieve profitable sales growth by leading and engaging associates, managing company merchandise standards and execution. You will train and develop associates to execute sales building programs.
Ideal Candidates Must be able to:
- Assist the day-to-day operations of the department in a fast-paced environment.
- Anticipate, identify, and resolve problems before they lead to conflicts.
- Work with Supervisor and co-workers to achieve department goals.
- Provide employees with goals and directions in order to meet company objectives.
- Be visible and accessible to employees at all times.
- Provide input on personnel decisions when appropriate.
Primary Responsibilities:
- Customer Service & Sales – Helps lead Customer Service and sales activities in store; resolves customer issues and concerns. Models and holds team accountable for outstanding customer service. Actively listens to customer issues to resolve problems. Maximizes sales and service by ensuring staff is scheduled appropriately.
- Store Merchandise Standards – Manage merchandise standards through Put to Fixture, SET, and Visual process execution. Maintains high merchandise presentations standards, actively leads the team in planning and execution of all merchandise and visual elements in the store, including the pricing and signing process. Promote company merchandise strategy and identifies local opportunities to drive sales. Oversees efficient and clean recovery standards for the sales floor and fitting room processes within the store.
- Team Development – Teaches, trains and coaches associates. Partners with Assistant Manager of Merchandise and Customer Experience Supervisor to source and hire store talent for hourly positions. Plays an active role in the training and development of associates; coaches in the moment, addresses performance issues,
- Performance Standards – Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance.
Job Types: Full-time, Part-time
Pay: $15.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Paid time off
- Retirement plan
- Vision insurance
Payment frequency:
- Paid biweekly
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Night shift
- Weekends as needed
Work Location: In person