Job Description
We are looking for an experienced and passionate Retail Manager to oversee our retail operations and help us exceed our financial goals. You will be responsible for driving sales by creating a vibrant and effective store atmosphere. You should also be able to guide and motivate staff and build relationships with customers to ensure high levels of customer service and satisfaction.
Responsibilities:
• Manage staff and delegate tasks accordingly to ensure operational efficiency
• Track sales performance and present weekly/monthly/quarterly reports to relevant stakeholders
• Understand and forecast trends in the retail industry to ensure DFG stays ahead of the competition
• Set up clear procedures and goals for staff and effectively assess performance
• Monitor customer service levels in the store and take corrective action if necessary
• Develop a team-oriented environment dedicated to providing exceptional customer service
• Use your business insight to identify opportunities for growth and expansion
Requirements:
• Bachelor’s degree in Retail Operations or a related field
• Proven experience as a Retail Manager or similar managerial role
• Thorough understanding of operations and marketing strategy in the retail industry
• Excellent command of the English language and effective communication skills
• Adept in using POS systems and other technologies
• A strong leader able to motivate and engage store staff
• Excellent customer service and problem-solving skills
Pay Range : $55000 - $65000 per year