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Salary¤ Job Description:
o The Customer Service Associate (Tactical Uniform) is a uniformed CSA who focuses exclusively on providing excellent customer engagement at the front of the store. The CSA (Tactical Uniform) uses a Company-issued body-worn camera to record specific events involving critical incidents for legal, safety, and training purposes.
¤ Roles and Responsibilities of CSA (Tactical Uniform):
o Maintains a proper and professional stance in the designated area at the front of the store.
o Wears the Company-issued CSA Tactical Uniform consisting of a tactical vest and black shirt.
o The CSA provides their own black pants and black shoes.
o Responds to customer inquiries.
o Properly responds to Merchandise Protection Pedestal Activation.
o Adheres to proper use of the Body Worn Camera as outlined in policy and procedure.
Documents required incidents in case management.
Who We Are Looking For: You!
- Excellent communication skills and sound judgment
- Basic computer skills
- Basic time management skills
- Investigative / analytical skills
- Ability to respond appropriately to changes in direction or unexpected situations
- Standout colleague, working effectively with peers and supervisors to accomplish tasks
- Able to work a flexible schedule to support business needs
- 0-2 years retail or security experience
A Few More Reasons to Love TJX.
- Competitive Compensation
- Weekly Paychecks
- Associate Discount
- Career development opportunities
- TAAP – TJX Associate Assistance Programs
- Be a part of an inclusive team
- Flexible work schedules
Benefit programs and eligibility terms vary across our global locations. We encourage you to apply to learn more about how our benefits can make a difference for you.
The pay range within this store is $16.00 to $17.50 per hour.
Job Type: Full-time
Pay: $16.00 - $17.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Paid jury duty
- Paid sick time
- Paid time off
- Store discount
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
Willingness to travel:
- 25% (Required)
Work Location: In person
