Retail Customer Service Associate

We are seeking a Retail Customer Service Associate to join our team! You will be responsible for assisting customers and consigners with their day-to-day needs. The ideal candidate would be someone pursuing growth within the company, looking to be promoted to an assistant management role within 6-12 months.
Responsibilities:

• Proactively greet customers and handle questions or inquiries
• Assist with consignment intake and managing consigner accounts
• Create social media posts promoting new items (Instagram, Facebook)
• Organize and display new and current inventory
• Uphold a store culture of friendliness towards customers and willingness to help

​Qualifications:

• Experience in Customer Service, sales, or other related fields (1-2 years minimum preferred)
• Ability to build rapport with customers and consigners
• Ability to prioritize and multitask during peak business hours
• Basic social media familiarity required (Instagram & Facebook)
• Knowledgeable of current fashion trends and brands preferred
• Basic data entry experience preferred