Address
Form of work
SalaryWe are looking for a Retail Sales Representative to provide excellent customer service.Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied.
A Retail Sales Associate is responsible for assisting customers as they shop within a store. Their duties include greeting customers, answering questions related to the merchandise and store policies and locating items for customers.
A Retail Sales Associate also helps customers find merchandise and purchase products in a store. Their duties include ensuring the store is appropriately stocked with merchandise, assisting customers as needed and performing transactions like sales and returns.
Duties and Responsibilities
- Welcoming and engaging with customers as they enter the store
- Assessing customers’ needs and suggesting solutions to their problems
- Provide accurate information (e.g. product features, pricing and after-sales services)
- Working with cash registers to ring up sales and process payments
- Giving customers advice about sales and promotions
- Using upselling techniques to increase store sales
- Recommending the best products to customers
- Cleaning and restocking the store throughout the day, before opening and after closing
- Inviting customers to search the company’s instagram for coupons/ special discounts an dup-to-date promotions
- Assisting in maintaining the back stock room and setting up merchandise displays on the sales floor
- Collaborating with fellow team members to keep the sales floor area clean and organized at all times
- Stay up-to-date with new products/services
Skills and Qualifications
- Must be at least 21 years old
- Familiarity with POS (point of sale) systems and the ability to learn new technologies
- Basic math skills
- Excellent communication skills, capable of building trusting relationships
- Cheerful working attitude
- Outstanding customer service skills
- Ability to work a flexible schedule (Day, Night, Weekend)
- Ability to upsell
- Bilingual (English and Spanish)
Job Types: Full-time, Part-time
Pay: $12.00 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Ability to commute/relocate:
- Miami, FL 33176: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
