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SalaryAbout Toole's Ace Hardware:
We are 12 family-owned and operated hardware stores in the Central Florida area. Started in 1983 by Walter and Patricia Toole, Toole's Ace Hardware has been in the retail hardware business for over 35 years.
Position Summary:
Responsible for assisting customers with all of their shopping needs including assisting customers in the selection, demonstration, preparation, and loading of merchandise. Also responsible for responding to customer inquiries throughout their shopping experience including promoting the Ace Rewards program.
Essential Duties and Responsibilities:
Include the following. Other duties may be assigned.
Customer Service
Project a positive representation of Toole's Ace Hardware.
Greet customers entering and throughout the store.
Project a friendly, outgoing demeanor; work well with customers as well as associates.
Clear customer checkout lines quickly and efficiently.
Answer and monitor all calls and pages promptly, courteously and effectively.
Communicate any problem or issue that requires management assistance.
Continually build product knowledge base
Possess the ability to assist customers with store layout and product location.
Assist in pricing, stocking, marking and bagging of merchandise.
Register Operations
Follow all cash register transaction procedures.
Responsible for balancing of register drawer.
Promote Ace Rewards loyalty program
Participate in store and Cashier meetings.
Front End Appearance and Upkeep
Keep the front end, including checkout areas and entrance doors neat and clean at all times.
Assist with keeping impulse counters stocked and faced.
Ensure forms and supplies are stocked at all times.
Assist with decorating the front end and hang promotional signage.
Call for cart pickups when necessary.
Put away merchandise returns when needed.
Perform all other duties as assigned.
Benefits:
Health Insurance
Dental and Vision Care
Paid Time Off
Holiday Pay (on certain holidays)
Bonuses
Retirement Plan with Company Match
Employee Discount
Regular Pay Increases
Career Path
Learn valuable skills you'll use for life!
Education/Training:
High School or GED equivalent.
Experience:
Cashier experience preferred. Customer service experience preferred.
Physical Demands:
Standing, walking, lifting up to 25 lbs.
Notice to Applicant about this Employer: You are applying for a job with an independently owned cooperative member of Ace Hardware Corporation, who operates this Ace Hardware store, not Ace Hardware Corporation. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, and will have no control over interviews and/or hiring decisions, does not control and is not responsible for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. Ace Hardware Corporation is not the employer for this position. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation.
