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Form of workJoin the Jamestown Java team and change lives one cup at a time! Located in the lobby of the 7 Cedars Hotel, Jamestown Java offers a delicious array of specialty coffee drinks—made from our custom Jamestown S'Klallam roast from Rainshadow Coffee—as well as pastries, baked goods, grab-and-go food, wine, spirits, and much, much more. The Retail Attendant and Barista is responsible for assisting with operations of Jamestown Java. The scope of responsibility will include, but not be limited to interacting with guests at the gift shop, ringing up merchandise, and operating the coffee shop.
*Native American hiring preference for qualified candidates.
ESSENTIAL FUNCTIONS
- Ring up customer sales, transactions, voids and exchanges as needed.
- Greet guests, answer questions, be knowledgeable of product served, offer suggestions, take and serve beverage orders.
- Responsible for maintaining the cleanliness of workstation, store and displays.
- Ensure items are fully stocked and, with proper rotation, all outdated items are pulled.
- Must be able to operate and prepare foods/beverages using a variety of kitchen equipment including but not limited to; panini grill, convection oven, microwave, dishwasher, Hobart scale, food slicer, coffee grinder, and espresso machine.
- Monitor and freshen retail areas on a continual basis.
- Pro-actively assist guests in their shopping experience to encourage guest satisfaction and purchases.
- Resolve guest conflicts and concerns while maintaining superior customer service.
- Coordinate and communicate with all departments to meet guests needs.
- Promote 7 Cedars Casino, Longhouse Market & Deli, Cedars at Dungeness, and other Resort/Jamestown SKlallam Tribe properties to hotel guests.
- Understand and maintain reputation management.
- Follow all policies and regulations.
- Core competencies in current ADA and other regulatory expectations.
- Uphold and lead others in following 7 Cedars Resorts mission and values.
- Perform miscellaneous duties as assigned.
ESSENTIAL FUNCTIONS
- High School Diploma or GED equivalent required.
- Minimum one (1) years of related retail experience, including cash handling and knowledge of deli/espresso sales.
- Excellent verbal and written communication skills and ability to work collaboratively with hotel teams and guests.
- Ability to promote positive relationships with guests, clients, vendors and Resort teams.
- Strong organization, prioritization, and multi-tasking skills.
- Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining work processes.
- Must be flexible with hours and days worked; mornings, nights, weekdays, weekends and Holidays.
Why work for 7 Cedars?
Located on the scenic Olympic Peninsula, resort properties include 7 Cedars Casino + Hotel, Cedars at Dungeness Golf Course, and the Longhouse Market & Deli. Our goal is to achieve success by delivering a fun, friendly, and personable experience, The 7 Cedars Resort Experience, to everyone!
We strive to provide a competitive and comprehensive benefits package for our employees. Full-time employees are eligible for health insurance (medical/dental/vision), paid vacation and sick time, 6 paid holidays plus 1 floating holiday, employer paid life insurance, wellness reimbursement programs, a shared leave program, and more!
All 7 Cedars employees enjoy free access to our employee assistance program, resort and local discounts including 50 cents/gallon off on fuel, 50% employee meals while on the clock and 20% otherwise, free golf, and the list goes on and on! All employees also have the option to join our 401K plan with no waiting period and a 4% company match, enroll in supplemental insurance, and have free access to a Merrill Lynch financial advisor.
