Retail Associate Manager

Retail Associate Manager (RAM I, II,III)

T-Mobile Premium Retailer – WirelessVision

Do you excel at driving sales results,team motivation, and impacting customer experience? Are you passionate aboutthe latest technology trends? Then a Retail Associate Manager (RAM) role withWireless Vision would be a perfect fit for you.

In this role, you will represent theT-Mobile brand while providing exceptional customer service and drivingprofitability. You will also inspire team members, manage store operations, andstrive to meet individual and store performance goals. The RAM is a developmentrole that is intended for those who aspire to become a Retail Store Manager(RSM)

Your Talents:

• Primary point of contact for retail store in the absence of the RSM, including sales, operations and people processes.
• Partner with the RSM to help recruit top talent, and coach and develop existing team members to build a high performing team.
• Coach and inspire with integrity to guide sales team on best practices to attain monthly goals.
• Active participation in the planning and execution of store meetings to prepare for launches and keep team members current on company changes.
• Work with RSM to execute on the local store marketing initiatives to solicit new business.
• Manage back-end processes and execution of customer facing initiatives to ensure store is always in T-Mobile and internal company audit compliance.
• Ensure the maintenance of the store appearance and merchandising standards, including assisting with the planning of complete store merchandising planogram resets.
• Assist with all functions within a retail store in compliance with Wireless Vision policies and procedures.
• Responsible for daily and monthly inventory and cash management, as well as managing other key operational metrics.
• May require additional tasks, duties or projects as assigned.

Your Experience:

• High School Diploma or GED required.
• 1-2 years of management experience in retail or another environment with a strong customer focus.
• Willingness and ability to relocate to any store within in their assigned market.
• Excellent written and verbal communication skills required.
• Strong organizational and problem-solving skills required.
• Bilingual preferred in certain locations.
• Must be able to stand for long periods of time (up to 9 hours) on the sales floor.
• Must be able to move and/or lift 25 pounds.

What We’ll Offer:

• Competitive paid time-off program
• Student financial assistance
• Medical, dental and vision benefits
• 401k match
• Phone service discounts
• Development and growth opportunities

Wireless Vision is an Equal EmploymentOpportunity Employer, a Drug Free Workplace and engages inpreventative practices suggested by CDC guidelines as it relates to COVID-19.