Address$110,000.00 - $125,000.00 a year
SKIMS is a solutions-oriented brand creating the next-generation of underwear, loungewear, and shapewear.
We set new standards with our game-changing product and are a driving force within pop-culture. We are looking for a Business Systems Manager to join us in advancing the industry forward.
Responsibilities:
Work in partnership with Retail stakeholders to support Retail store openings domestically and internationally.
· Develop, maintain and communicate SOPs for retail technologies.
· Update and maintain settings/configurations across retail systems in preparation for new store openings.
· Ensure testing and validation of all relevant systems ahead of store openings.
· Support retail stores on an ongoing basis by proactively logging discovered issues or reported issues, escalate where appropriate and action where possible.
Maintain cross-functional project tracking document to provide visibility on retail technology backlog, in-progress projects, and facilitate reprioritization of retail technology roadmap.
· Perform UAT on new features, enhancements and NET-New Software implementations, including functional and regression testing.
· Support design, documenting and rollout of new integrations or processes.
· Communicate on key insights/findings, common sources of technical issues or questions, and make recommendations to solve.
· Constantly be on the lookout for ways to improve functionality and deliver a great experience to the product users and customers.
Monitor uptimes for all relevant retail systems and integration points.
· Triage and problem solve any breakdown of processes or integrations as they arise, including but not exclusive to:
o Inventory accuracy across retail systems.
o Accuracy of transaction data transformation.
o Retail operations/logistics.
o Retail field user interfaces.
· Log and submit change requests as needed to drive long-term scalable solutions.
Experience and Requirements:
· 1-2+ years experience managing and supporting retail technologies.
· 1-2+ years hands on experience working within NetSuite, generating reports and managing documents.
· 1-2+ years working on integration and mapping projects.
· Experience with managing/analyzing inventory and retail orders within multiple integrated systems.
· Experience with multi-subsidiary company structures.
· Strong analytical skills with exceptional Excel skills.
· Familiarity with Agile Project Management.
· Extensive understanding of Retail Order and Inventory lifecycles.
· Effective communication skills with strong attention to detail
· General understanding of best practices and business process in Finance and Accounting.
· Experience with Shopify E-Commerce platform preferred.
· Experience with Celigo or other integration platforms a plus.
· Experience with high volume e-commerce and retail companies a plus.
· 20-25% domestic and international travel as needed.
Benefits and Culture
· 100% Company Paid Healthcare (medical, dental, vision)
· Kind Body Fertility Benefits
· 401(k) savings plan with up to 4% match
· Unlimited PTO
· Full Access to LinkedIn learning
· Employee Discounts
Perks (HQ Location)
· Free weekly catered lunch at HQ – M/W/Th
· Dog-Friendly office
· Free Swag Giveaways
· Annual Holiday Party
· Annual Summer Party
· Invitations to pop-ups and other company events
· Complimentary daily office snacks and beverages
SKIMS is committed to continuously creating an inclusive environment for all employees and candidates, reflective of the rich diversity of the communities we serve. Equitable workplaces foster innovation and excellence, and in our commitment to culture of belonging qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
