Restaurant Shift Leader

JOB RESPONSIBILITIES

• Maintains highest personal hygiene and professional appearance at all times.
• Can manage opening/transition/closing shifts without supervision while maintaining Bojangles standards for Quality, Service, and Cleanliness
• Maintains holding times, service speed and quality, raw and finished product quality, cleanliness, and sanitation.
• Resolves customer complaints with respect and care.
• Supervises preparation and positioning of people, equipment, and products for each shift.
• Supervises delivery of raw product.
• Follows up on maintenance person during shift.
• Shows an ability to confidently perform and train all Team Members functions.
• Increasing sales and store productivity.
• Follows up on procedures that support market promotions.

• 
  PROFIT
• Ensures all security procedures are followed.
• Contributes to controlling labor, waste, and cash.

PEOPLE

• Ensures labor laws are enforced.
• Helps train, coach, and develop Team Members.
• Handles corrective action in accordance with company policy.
• Proactively sources and recruits talent to join Bojangles team."

ADMINISTRATION

• Completes truck orders.
• Maintains Bojangles quality and safety standards through proper cooking procedures, product calls, temp logs, and waste management.
• Assumes responsibility for following proper safe and cash procedures including balancing registers, writing bank deposits, and maintaining all necessary cash logs.
• Utilizes the Manager’s Walk to maintain shift excellence with a focus on Quality, Service, and Cleanliness
• Completes daily inventories.
• Complies with all policies and procedures as directed in Security/Loss Prevention Guide and Human Resources Guide.

PROMOTIONAL OPPORTUNITIES

• This position will be used to identify candidates for the position of Assistant General Manager.

Requirements:

• Must be complete certification on all positions, attends all workshops.
• Must be able to run, open and/or close shifts without supervision.
• Must complete required training classes. Must pass Field Exam with 90% or better.
• Must be Servsafe® certified or complete Servsafe® Class within first 6 months of employment.
• Must be able to lift up to 25lbs.
• Age requirement? 18 years older
• Must have valid driver’s license.
• Prior leadership experience required.