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Form of work
SalaryWe’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.
Overview of the role:In this role, you will be instrumental in providing an outstanding dining experience. Your responsibilities include warmly greeting guests, serving them with professionalism and grace, and maintaining the highest standards of service. You will play a key role in upholding the exceptional service standards of the Marriott Tribute Collection, ensuring that every guest enjoys a memorable and high-quality dining experience.
About Trilith Guesthouse
Nestled within the vibrant Town at Trilith, this 192-room boutique Tribute Portfolio hotel is designed not to rest weary travelers, but instead, to awaken the storyteller in all who visit. Featuring sophisticated accommodations, over 17,000 square feet of meeting space, a chef-driven restaurant, and a European-inspired rooftop bar and lounge, Trilith Guesthouse embraces all who seek to continue the timeless tradition of storytelling, promising an immersive experience like no other.
What you have:
Education & Experience:
- High School diploma or equivalent; higher education preferred.
- Prior experience in hospitality or serving roles is advantageous, with a minimum of one year in positions such as Server Assistant, Backwater, or Food Runner.
- Strong customer service skills.
- Excellent verbal and written communication abilities.
- Proficient in using technology, such as tablets, for service-related tasks.
What you’ll do:
- Proficient knowledge of all beverages, including liquors and wines.
- Efficient and courteous service to guests, following service standards.
- Accurate cash handling and accountability for financial discrepancies.
- Comfortable with delivering food and drinks to guest rooms.
- Punctuality and proper uniform compliance.
- Team collaboration within the hotel.
- Cleanliness and organization of serving areas.
- Preparing tables with necessary service items.
- Equipped with essential tools for the shift.
- Ability to recommend wine pairings with meals.
- Comprehensive understanding of menu items and allergens.
- Assisting servers with food and beverage service.
- Prompt clearing and resetting of tables.
- Setup and breakdown of dining areas.
- Support during peak service times.
- Adherence to health and safety regulations.
- Inventory management and supply stocking.
- Effective communication with kitchen staff.
- Handling guest requests efficiently.
- Participation in training for service improvement.
- Knowledge of restaurant promotions and events.
- Flexibility to perform additional tasks as assigned.
