Restaurant Servers, also known as waiters or waitresses, play a key role in the food service industry. They greet customers as they arrive, arrange for appropriate seating arrangements, and take orders. Restaurant servers are expected to be cordial, pleasant and welcoming as customer satisfaction and retention is their prime concern.
- High school diploma or GED equivalent.
- Prior job-related experience preferred.
- Computer literate.
- Food Handlers Card
- 7th/8th grade math skills required.
- Ability to communicate effectively with the public and other employees.
- Read, write, and speak English fluently.
- No employee will pose a direct threat to the health/safety of self or others.
- Ability to speak and hear.
- Close and distance vision
- Identify and distinguish colors.
- Frequent walking with some standing at times.
- Will walk for long periods of time, possibly extended distances.
- Frequently lifts/carries up to 25 lbs.
- Occasionally lifts/carries up to 50 lbs.
- Continual use of manual dexterity and gross motor skills with frequent use of bimanual dexterity and fine motor skills.
- Able to reach hands and arms in any direction and kneel and stoop repeatedly.
- Prepares the tables, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks.
- Staying updated on current menu choices, specialties, and menu deviations, knowing if the kitchen staff is running out of any items
- Handle the table bookings, direct customers to their tables, presenting menus, suggesting dishes, assisting in drink selection, informing customers about food preparation details,
- Communicating specific customer needs to the cooks.
- Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
- Prepare mixed drinks for service to your customer’s table.
- Properly open and pour wine at the tableside.
- Obtaining revenues, issuing receipts, accepting payments, returning the change.
- Performing basic cleaning tasks as needed or directed by supervisor.
- Filling in for absent staff as needed.
- Assisting with special events as needed.
- Greet all guests and owners warmly with an appropriate greeting.
- Adhere to grooming and appearance standards consistently.
- Understands and can communicate products and services available at the resort.
- Must have some familiarity with basic cooking skills.
- Any other duties assigned by the manager or supervisor.