Restaurant Server

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Restaurant Management

About Hook & Reel

American Cajun Seafood Restaurant & Bar

Role Overview

A Restaurant Server/ Bartender takes orders, answers questions about the menu and food, sells the restaurant's food and drinks, takes payment, communicates orders with the kitchen staff, seats customers, and helps with customer service and cleaning.

Responsibilities & Duties

• Primary job function is to ensure guest satisfaction, by providing quality customer service throughout the dining experience
• Menu knowledge should be extensive. Awareness and ability to describe all food, drink, and special menu items
• Ensure the table is clean and that utensils, napkins, and other needs have been provided and anticipate guest's needs prior to them asking
• All orders should be relayed to the service bar and the kitchen via the POS tablet
• Continuous interaction with the kitchen to ensure delivery of all food items
• Setting up and maintaining sections throughout the shift
• Should possess the ability to multi-task and be aware of several tables progression through the dining experience
• Cash handling: closing out of all table checks in an orderly and timely fashion. Providing the guest with accurate and complete change, coupled with a sincere “Thank You,” and invitation to return
• Ability to lift boxes occasionally up to 25lbs. Ability to work in various temperature environments, for example low temperature in the refrigerator and high temperature in the cooking area. Should expect to exert a fast paced mobility thought shift between 4 and 10 hours in length
• Be a team player, assisting other team members whenever needed to ensure customer satisfaction
• Post shift side work, as assigned via corresponding section assignment. May be required to perform other related duties, as assigned

Qualifications： Bar AND Liquor knowledge

Preferred - 3+ years prior restaurant experience; ability to lead and train others

-3+ years prior Bar experience; ability to lead and train others

Employee Perks/Benefits

• Flexible schedule
• Employee 30% off Discount
• Fun and lively work environment with potential for growth
• Full Time Paid Time Off
• Best Employee Reward SystemResponsibilities:

- Greet and seat guests in a timely and friendly manner
- Take food and drink orders accurately and efficiently
- Provide menu recommendations and answer any questions about the menu
- Upsell additional items or specials to increase sales
- Deliver food and beverages to tables in a timely manner
- Ensure guest satisfaction by checking on them throughout their dining experience
- Process payments and handle cash transactions
- Maintain cleanliness and organization of work area

Requirements:
- Previous experience as a server in a restaurant or hospitality setting preferred
- Knowledge of food safety regulations and procedures
- Excellent time management skills to prioritize tasks effectively
- Strong communication and interpersonal skills to provide exceptional guest service
- Familiarity with OpenTable or other reservation systems is a plus
- Basic math skills for handling payments and making change accurately

We offer competitive pay, flexible scheduling, and opportunities for career growth. If you are passionate about providing excellent service and enjoy working in a fast-paced environment, we would love to hear from you. Apply now to join our team of dedicated servers!

Job Types: Full-time, Part-time

Pay: $25.00 - $45.00 per hour

Expected hours: 32 per week

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid sick time
• Paid time off
• Paid training
• Referral program

Restaurant type:

• Fine dining restaurant
• Upscale casual restaurant

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Morning shift
• Night shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends
• Weekends as needed

Application Question(s):

• Do you have liquor knowledge? We need to request the server have 2 years fine dining restaurant or upscale restaurant experience.

Experience:

• Server: 3 years (Required)

Language:

• Spanish (Preferred)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)
• Overnight Shift (Required)

Ability to Commute:

• Kearny, NJ 07032 (Preferred)

Ability to Relocate:

• Kearny, NJ 07032: Relocate before starting work (Required)

Work Location: In person