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Form of workTo hire the very best team members, Chukchansi Gold understands we have to make the very best offer. In addition to our competitive wages and employee perks, Chukchansi Gold team members receive $43,000-$58,000 in benefits alone, including medical, vision, 401K with employer match and immediate vesting, life insurance, meals, reduced workday hours, paid time off and more. Join the team at Chukchansi Gold and enjoy the best benefits package in the Valley!
Chukchansi Gold team members enjoy unrivaled perks. You'll also receive free and discounted meals in the Team Dining Room, paid time off, holidays gifts and raffles. Additionally, discounts for Costco memberships, the Monterey Bay Aquarium, Six Flags, Verizon Wireless and Chukchansi Park.
Voted the Valley's No. 1 best local employer, Chukchansi Gold Resort & Casino is California's premier integrated resort offering lively gaming, world-class entertainment and luxurious accommodations, welcoming thousands of guests each year.
Job Description:
Responsible for ensuring maximum customer service and satisfaction by orchestrating through the Team Members the production of quality food and high standards of service.
Job Responsibilities
- Enforces performance standards and all Company Policy and Procedures in the venue in accordance with the Company's expectations.
- Complies with all food and beverage health, liquor and safety regulations as well as all federal, state and local applicable laws.
- Maintains compliance with all regulations of health and sanitation standards as well as all applicable federal, state, local laws/ordinances; to include maintaining applicable food safety certification.
- Schedules, evaluates and trains Team Members, ensuring staff's compliance with all customer service standards.
- Ensures venue floor operations are run in a smooth, efficient manner to ensure customers satisfaction.
- Reviews and approves all recommendations and suggestions to hire, transfer, suspend, promote, discharge, evaluate, assign and discipline Team Members in a fair and equitable manner.
- Maximizes cost effectiveness within the venue by ensuring compliance with established budget, labor and revenue benchmarks.
- Listens to, evaluates, and assures control of customer grievances.
- Monitors job performances of Team Members and provides feedback on same to aid the Team Members in developing and enhancing skills.
- Confers with Director of Food & Beverage concerning operational deficiencies and areas in need of attention.
- Receives payment from food and beverage customers in a prompt and courteous manner.
- Adheres to established cash control policies and procedures of the Company.
- Adheres to all cashiering responsibilities.
Job Requirements
Four-year college degree in Business Administration or Restaurant Management preferred.
Minimum of five years' experience working at management level in high volume/fast paced restaurant.
Experienced at corporate training for food and beverage service.
