Restaurant Greeter- Pm Shift

At Hyatt, there’s a home for every stage of your career.

We nurture curiosity and roles at Hyatt will help you learn new skills that support your personal and professional development. Here, doors are meant to be opened and horizons expanded. Your one-way ticket to opportunity awaits.

Join us for this incredible opportunity to be part of our Food & Beverage team at Grand Hyatt DFW located at the DFW Airport as a Restaurant Greeterat Grand Met Restaurant.

Our upscale hotel is located in Terminal D in the DFW Airport, featuring 298 guest rooms with runway views. Grand Met Restaurant offers internationally inspired, locally sourced cuisine in an upscale casual atmosphere. We pride ourselves with top-ranking customer service achievements and recently ranked #3 on Skytrax’ Best Airport Hotels in North America 2022 as well as named on Forbes Top 100 Places to Work for 2022!

Benefits & Perks:

As a colleague, we have you covered with awesome benefits and perks. Some of those include:

• Medical, Dental, Vision benefits offered at 30 days of employment
• Complimentary on-site hotel covered parking at the DFW Airport in Terminal D
• 401k options and company match
• Discounted and complimentary hotel accommodations anywhere in the world
• Tuition Reimbursement
• Paid Holidays, Sick Time & Vacation
• Discount partnerships with cell phone, car rentals, entertainment partnerships
• And so much More!

About the restaurant:

Grand Met Restaurant | Enjoy an excellent dining experience with our inventive and internationally inspired menu, the Grand Met offers a casual dining atmosphere where you can unwind and savor your meal.

Responsibilities:

• Greeting guests upon entry to the restaurant/lounge area.
• Escorting guests to tables, providing clean menus.
• Wishing farewell to any guests exiting restaurant/lounge area.
• Answering phone calls, booking and confirming reservations.
• Maintain server sections and overall flow of guest seating.
• Assisting with doing table checks to ensure guest satisfaction throughout the restaurant/lounge.
• Act as guest services in directing guests to appropriate areas of the hotel as needed, and act as Concierge in recommendations for the local area.
• Maintain menu knowledge and give recommendations as needed from our compilation of cuisine and drink offerings.
• Maintains an awareness of food and product information, merchandise promotions, special offers and advertisements.
• Other duties include general restaurant preparation and maintaining a sanitary environment.
• Communicates customer requests to co-workers and/or management in a prompt, efficient manner where needed.
• Cooperates and interacts with colleagues in a positive, respectful manner and with a team approach, offering to assist as needed in order to ensure customer service.
• Reports to work on time and as assigned per the schedule on a regular, consistent basis.

Qualifications & Requirements:

• A warm and outgoing personality with a passion for restaurants and customer service.
• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal communication skills.
• Ability to anticipate and understand guests' needs, focus attention on service details and work cohesively with co-workers as part of a team.
• Must be able to stand and exert a well-paced mobility for periods up to 8 hours in length.
• Must be able to lift/push/pull moderate weight.
• Must have flexible schedule and availability to work weekends and holidays. PM shift is 2p-10:30p.

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Job Type: Full-time

Pay: $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Shift:

• Evening shift

Weekly day range:

• Weekends as needed

Shift availability:

• Night Shift (Required)

Work Location: In person