Host / Greeter

Social Restaurant & Bar is looking for an enthusiastic Host to greet and seat our guests while supporting our already stellar team. Social is a beloved casually upscale dining establishment in Newton with a reputation for providing a fun and inviting atmosphere.

The ideal candidate for this role will thrive interacting with customers, enjoy a fast-paced socially stimulating environment and have excellent communication skills. Our Hosts are typically the first and last representation of Social Restaurant & Bar that our customers will interact with and it’s important that they embody the level of excellent customer service that our patrons have come to expect.

All applicants should anticipate working evenings and weekends as well as standing for upwards of 8 hours in a shift.

Responsibilities:

o Provides information to help food and beverage selections.
o Maintains dining ambiance with an enthusiastic attitude.
o Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils.
o Responds to additional patron requirements by inquiring of needs and observing dining process.
o Concludes dining experience by acknowledging choice of restaurant and inviting patrons to return.
o Greeting guests as they enter, and putting them on a waiting list as necessary.
o Providing guests with menus and answering any initial questions.
o Seating guests at tables or in waiting areas.
o Answering phone calls, taking reservations and answering questions.
o Retaining menus and ingredients to better answer customer questions.
o Helping out with other positions in the restaurant as needed.
o Providing great customer service.

Skills:

o Ability to provide top-notch customer service in a fast-paced environment.
o A positive attitude and ability to work well under pressure with co-workers.
o Perform work unsupervised at a high-quality level.
o Willing to follow instructions and ask questions for clarification if needed.
o Able to handle money and credit/ debit cards accurately and operate a point-of-sale system.

• Verbal Communication
• Hospitality
• Customer Service
• Resolving Conflict
• Teamwork
• High Energy Level
• Thoroughness
• Professionalism

We are meeting with candidates now! Call, email or stop by Social today!

Job Types: Full-time, Part-time

Pay: $15.00 - $20.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid time off

Shift:

• Evening shift
• Night shift

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person