Restaurant General Manager - Full Service Restaurant

Job Summary

Under the direction of the Vice President of Operations the Restaurant General Manager plans and directs the overall Food & Beverage operations for a stand alone bar and/or restaurant including all related management functions to ensure a positive guest experience.

ResponsibilitiesQualifications

• Requires a BS/BA degree in related field and eight (8) to ten (10) years of related experience or an equivalent combination of education and experience.
• Must obtain and maintain valid licenses / certifications per Federal and/or State.
• Must be at least twenty-one (21) years of age.
• Familiar with a variety of the fields concepts practices and procedures.
• Ability to deliver a service level which creates an atmosphere that makes our guests want to return giving each guest a positive memorable entertainment experience.
• Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals
• Must present an image of excitement enthusiasm and outgoing personality while being able to project a professional appearance
• Relies on experience and judgment to plan and accomplish goals
• Able to perform a variety of complicated tasks
• Must possess excellent organizational communication and multi-tasking skills
• Must possess excellent time management skills along with the ability to forecast the time management needs of others.

Job Responsibilities

• Drives P&L strength by implementing appropriate programs and systems and provides oversight to ensure adherence to such. Ensures strong fiscal responsibility is demonstrated by staff.
• Utilize and/or create financial reporting tools to properly measure areas efficiency and financial success. Takes corrective action as necessary.
• Develops and administers operating and capital budgets.
• Conducts or reviews detailed management and operational analyses to ensure ongoing success and efficiency within the department.
• Responsible for specifications and quality of all food and beverage products.
• Controls all labor and food cost percentages.
• Responsible for quality consistency and presentation of all food and beverage products delivered to guests.
• Recommends to senior management operational enhancements that support initiatives and promote excellence.
• Monitors profit and loss statements to ensure objectives are met and recommends corrective actions as required.
• Develop department members knowledge and skills through education training coaching corrective counseling etc.
• Demonstrates a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations
• Ensures prompt and discreet notification to appropriate management of any observation of illegal acts or internal ethics violations.
• Ensures appropriate staffing levels to best manage labor costs while maintaining outstanding guest service.
• Stays abreast of the current trends and practices within area of responsibility and communicates pertinent information to management peers direct reports and team members as appropriate.
• Responsible for cleaning and sanitizing work and public spaces.
• Other duties as assigned.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.