Restaurant Assistant General Manager

The Company

Mambo Seafood began operating in the neighborhoods of Southwest and North Houston in the mid 1990's with a menu of varied seafood dishes prepared with the best elements of traditional and innovative American, Latin and Pacific seafood cuisines. We are looking for talented Assistant Manager's to join our various locations in the Houston area. This position is a great opportunity to learn and develop your career in the restaurant industry.

The Position

• Supervises Team Members and ensures efficient cooperation between departments and roles.
• Uses a high degree of initiative, judgement, and discretion. Possesses skills in organizing work and achieving goals and objectives.
• Exemplifies the desired culture and philosophies of the company. Leads by example and fosters mentoring relationships.
• Reviews Team Member job applications, conducts interviews and hires Team Members.
• Trains Team Members on company practices, policies, and procedures.
• Provides performance feedback, develops, and executes performance reviews, discipline and disciplinary notices, and in the unfortunate situation where a Team Member's performance is not adequate, makes termination decisions.
• Creates and manages Team Member scheduling.
• Initiates and conducts staff meetings, including pre-shift meetings.
• Manages the overall guest experience, including ensuring that guest service meets company standards, and investigating and resolving food quality and service complaints.
• Prepares incident reports concerning customers, Team Members, security guards or equipment/facility issues.
• Responsible for oversight of daily financial responsibilities (cash handling, daily deposits, and authorizes voids and comps and credit card refunds).
• Executes shift closing administration.
• Determines inventory needs and orders food, beverages, and restaurant supplies. Responsible for making sure inventory and supplies are received and stored properly. Manages vendor invoices.
• Oversees food quality and food safety, including performing daily food safety and food quality checks, generates daily food production charts, manages food and beverage quality and presentation at the expo area and throughout the restaurant, and supervises Team Member health and hygiene.

Qualifications

• High school diploma or general education degree (GED) required.
• 1+ year of restaurant management/shift lead experience required, 2+ years preferred.
• Valid driver's license.

Desired Skills and Competencies

• Customer service
• Time management
• Collaborative team player
• Ability to multitask and prioritize daily workload.
• Bilingual preferred.

Why work at Mambo Seafood

In addition to joining a fun work environment, our compensation and rich benefits package are designed to encourage longevity with the company. Below are some of the benefits offered:

• Monthly bonus
• Medical, Dental and Vision benefits
• HRA
• FSA
• 401-K retirement plan with company match
• Vacation time

Mambo Seafood is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity or expression, national origin, age, disability, genetics, status as a protected veteran, or any other protected status established by federal, state, or local laws.