Job Description
Looking for a career in a growing field?
Currently looking for somebody with a good attitude, good work ethic and will show up and is willing to work and learn.
People who come from a background or education where they have worked with their hands.
Day to day duties:
They will receive training on and be doing the following:
1. Installation and programming of Burglar Alarms, CCTV (IP & Analog), DVRs, and Access Control Systems for residential customers.
2. Installing window breaks, door units, smoke detectors.
3. Troubleshooting signal issues to ensure alarm functions properly if needed.
4. Perform daily hands-on field interaction with customers at the site level and some smaller customer care levels.
5. Test and verify signals for equipment
6. Train customer on use of equipment and answer all questions to include ensuring that they have no additional need (equipment, etc.).
7. Completing necessary customer paperwork for each job.
8. Cost ALL PART utilize for each individual job installed PRIOR to closing out job with dispatch center.
9. Maintaining accurate truck inventory of products.
10. Provide top quality customer service.
11. Achieve 90% Goal Attainment for completed installations and zero “go-backs”.
*Requiring techs in Columbia to have either a truck or SUV. Must be able to store a Little Giants ladder that extends up to 16 feet.
Once the tech graduates from training:
- DL- $18-$21 per hour.
- Up to $100/week in gas receipt reimbursement.
- Miles in excess of 300/week will be reimbursed at the standard government rate.
- Commission paid for upsells- 6% of the value of the item upsold. Techs get paid the following month for upsells.
- Google Pixel phone issued for work related activities
- 40 hour weeks plus opportunity for overtime