Residential Property Manager

Residential Property Manager

Full-time

Job Description

The Property Manager plays an integral role in the success of our team, our community and creating a place our residents are proud to call home. You will be responsible for providing unparalleled service to our residents by assisting in the coordination and orchestration of day-to-day operations of our multi-family apartment community. This role is the liaison between management, site staff.

Essential Job Functions, Duties, and Responsibilities

Ensure the community meets occupancy goals, utilizes marketing strategies to secure prospective residents, creates/maintains follow-up procedures

Maintain vendor/contractor communications concerning scheduling, billing, and vendor relations, and process invoices in a timely manner

Assist with addressing resident concerns and requests

Assist with the payment collection process and ensure that the community is meeting defined delinquency standards

Contribute to the cleanliness and curb appeal of the community

Prepare and process resident service requests

Prepare newsletters

Prepare weekly and monthly reports as assigned

Interact positively with residents to maintain high levels of resident satisfaction

Demonstrate strong professionalism and integrity as a representative of the community

Other duties as assigned by Property Manager

Required Skills and Qualifications

Capable of performing the essential functions of the job, with or without reasonable accommodations

Ability to understand and communicate written and verbal directions

Regular attendance, reliability and punctuality is necessary to meet the needs of applicants, new and current residents, guests and outside vendors during regularly scheduled hours

Ability to work nights and weekends, when needed

Must be able to work overtime as needed

Knowledgeable regarding low income regulations and procedures

Required to work on an on-call basis

Must be available on the last and first day of the month for turns

Outstanding customer services skills

Well organized with excellent attention to detail

Aptitude to work independently with excellent time management skills

Education and Experience

High School Diploma or GED Equivalent

One year of hospitality experience required

Fluent in English, verbal and written

Proficiency in Microsoft Office Suite

Tools

Tools and equipment listed are representative of those typically used; other tools and equipment may be used as needed. Use of cleaning products and equipment such as vacuum cleaners, brooms and mops are required. Additionally, employee may use snow removal equipment such as shovels

Supervisory Responsibility

This position has supervisory responsibilities. This position also serves as the main point of contact.

Physical Demands

While performing the duties of this job, the employee is regularly required to sit; stoop; kneel; climb stairs; crawl; lift, push or pull objects (up to 50 pounds).

Deliver a high level of responsiveness in a flawless, timely and caring way. Employees commit to providing courteous, responsive, and quality service to our residents.

Working Conditions

This position will be required to work more than 40 hours per week, and on any day, including but not limited to weekends and holidays as necessary. While performing the duties of the job, the employee works in indoor and outdoor weather conditions, including inclement weather.

Conclusion

All employees are expected to follow all policies and procedures. This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position. Nothing in this job description restricts owner’s right to assign or reassign duties and responsibilities at any time.

SALARY DEPENDENT ON QUALIFICATIONS

Job Type: Full-time

Pay: $18.00 - $26.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years
• 4 years
• 5 years

Schedule:

• 8 hour shift
• Monday to Friday
• On call
• Overtime
• Weekends as needed

Work Location: In person