Residential Patient Care Representative - 2Nd Shift

OhioGuidestone is the state’s leader in community behavioral health care, serving around 26,000 Ohioans each year. We focus on the needs of the whole person by providing telehealth and in-person prevention services, as well as mental health and substance use treatment. As we help people navigate the most difficult times in their lives—with compassion and respect—we ultimately empower them to take steps towards a healthier future.

As a Residential Specialist with OhioGuidestone you will play a key part in providing quality care and services for our in-patient treatment facility clients in their recovery journey. You will be responsible for supporting recovery programing, assisting clients with daily needs, assuring safety, and communicating updates to clinical professionals for individuals in a structured residential setting for overcoming their addictions. What a great way to make a difference! OhioGuidestone offers flexible scheduling and growth opportunities.

We are currently seeking 2nd and 3rd shift employees for full or part time positions. These positions require every other or every third weekend rotations.

EDUCATION/EXPERIENCE/LICENSE/CERTIFICATION

Required

• High school diploma or GED
• Experience in a relevant setting/ working with SUD is a plus!
• Valid driver's license and good driving record
• Must be available during weekend hours

Preferred

• Bachelor’s degree in a related field
• CDCA

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintain complete and current clinical records regarding all persons served.
• Provide education to persons served, family members of persons served and other staff regarding substance use treatment, symptom management, wellness and health.
• Provide ongoing observation of persons served mental illness or substance use and physical symptoms, as well as their response to treatment; communicate any changes to the treatment team to ensure immediate and appropriate interventions are provided.
• Facilitate group activities focused on mental health or substance use needs to clients served.
• Provide direct supervision of clients to ensure safety and basic needs are met.
• Assist clients with management of behaviors and positive behavioral interventions.
• Ensure the safety of clients serviced and of unit by completing regular safety checks of clothing, belongings, and physical environment.
• Achieve productivity goals as assigned.
• Perform duties in accordance with applicable professional ethics and standards and established policies.
• Comply with all state and federal laws regarding protected health information.

ADDITIONAL DUTIES AND REPONSIBILITIES

• Perform job duties in a manner that’s friendly, considerate, and aligned with the agency’s Mission, Vision, and Standards of Ethical Conduct.
• Organize and plan work for maximum efficiency and effectiveness.
• Utilize IT system and software programs in accordance with agency policy.
• Utilize time off in a manner consistent with agency policy.
• Perform other duties as deemed necessary and appropriate by supervisor.

ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES, AND PERSONAL CHARACTERISTICS

• Ability to learn and utilize the agency’s Electronic Health Record database and other electronic tools effectively and efficiently within 90 days of hire.
• Demonstrate a current knowledge of mental health practices.
• Demonstrate strong interpersonal and customer service skills.
• Demonstrate knowledge of community resources and partnerships available for persons served.
• Demonstrate excellent communication skills, including above average written communication; previous training or educational experience is valued.
• Demonstrate the ability to work independently.
• Demonstrate the ability to effectively function as an OhioGuidestone team member.
• Demonstrate the ability to effectively manage multiple tasks concurrently.
• Possess and demonstrate effective organizational skills.
• Demonstrate the ability to customarily and regularly exercise discretion and good professional judgment.

PHYSICAL DEMANDS

The physical demands described are representative of those that must be routinely met by an employee to successfully perform the essential duties of this position. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential duties.

• Ability to lift up to 25 pounds.
• Ability to perform job responsibilities in facilities with multiple levels and without elevator or mechanical transportation.
• Ability to operate a computer and keyboard.

BENEFITS INCLUDE

• • Free CEU trainings
  • Competitive medical benefits including a zero-cost monthly option for employee or employee + children!
  • 10 paid holidays; three are exchangeable
  • Flexible work schedules to support work/life balance
  • Flexible work opportunities to support varying career paths, job roles, intern to hire, and locations
  • 401(k) with employer match option
  • Employment Assistance Program (EAP)
  • Mileage reimbursement
  • Free licensure supervision
  • Recognition and rewards

This position description is subject to review and change in accordance with the needs of OhioGuidestone and contractual obligations.

At OhioGuidestone we care about the health and safety of our employees. OhioGuidestone requires applicants to complete a pre-employment screening process upon receipt of an offer of employment. We require and cover the cost of fingerprint background screening, physical, Tuberculosis test, and drug screen after an employment offer is made. Any employment offer is contingent upon receipt of all satisfactory pre-employment screenings.
Committed to creating a more diverse community, we encourage candidates from historically underrepresented groups to apply. EEO/M/F/H/V