Residential Housing Coordinator-Bilingual Preferred-ARCHES Sheltering

The ARCHES Project is looking for a Residential Housing Coordinator to join their team! The Residential Housing Coordinator (RHC) will interact closely with landlords and clients to negotiate potential rental opportunities and to resolve housing related issues and barriers effectively. The person in this position will work collaboratively with the Peer Support Specialist to provide the necessary supports and advocacy to encourage positive tenancy by participants.
Eligible participants will include veterans (and their families) who are homeless or at-risk of homelessness. The RHC will work with each participant to develop an individualized action plan with the goal of self-sufficiency and long term housing stability. The RHC will coordinate with Salem Housing Authority and other partnering community programs to provide financial assistance and supports to assist participants in stabilizing their housing.
Candidates must submit application by 01/18/2024 in order to be considered for first round interviews.
MINIMUM QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required of this position.
EDUCATION and/or EXPERIENCE

• Two years of Case Management or Social Service experience required, and/or equivalent combination of education and experience. Experience workingwith Veterans required. Associates or Bachelor's Degree in Social Services or related field preferred but not required.

KNOWLEDGE, SKILLS, & ABILITIES

• Ability to follow verbal and written instructions.
• Ability to communicate effectively both verbally and in writing; ability to write reports and business correspondence.
• Able to proficiently read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Must possess basic computer skills and intermediate skills in Microsoft Word, Excel and Outlook is required.
• Bilingual English/Spanish capabilities preferred but not required. To qualify as bilingual, staff must possess demonstrated abilities to speak fluently in Spanish and English and pass a bilingual test.

CERTIFICATES, LICENSES & REGISTRATIONS

• Driver Qualification Status required for this position. Valid driver license and insured vehicle available for use on the job with satisfactory drive record for the past 3 years.
• Candidate must pass a comprehensive MWVCAA background screening prior to employment

**ESSENTIAL DUTIES AND RESPONSIBILITIES This job description is not intended to be all-inclusive.

• Assesses participant eligibility and gather documentation as required.
• Completes participant assessments for the purpose of determining continued eligibility and participant needs and strengths.
• Develops and coordinate individualized action plans.
• Monitors participant progress and maintain detailed and up-to-date case notes. Maintains organized and complete participant files.
• Assists participants in locating and stabilizing appropriate housing. Develops and maintains positive relationships with local landlords.
• Identifies needs for Barrier Removal Funds such as security deposits, past due utility bills, document acquisition (ID, birth certificates, etc.), transportation, etc.
• Works in collaboration with Salem Housing Authority to coordinate financial assistance.
• Provides information and referral to appropriate services and provide assistance and advocacy appropriate to each participant's level of need in acquiring such service.

SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities.
WORK ENVIRONMENT

• Close quarters, often with a client population experiencing homelessness, substance use disorders, and/or severe and persistent mental illness, and/or unpredictable behavior.
• Indoor/outdoor work environment with frequent interruptions and demands.
• Occasional trips to meet clients outdoors, at shelters or in camps.
• Exposure to trash and potential biohazards.

PHYSICAL & MENTAL DEMANDS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

• Specific vision abilities required by this job include close vision and ability to adjust focus.
• Occasionally lift up to 25 pounds.
• Manual dexterity for handling office equipment.
• Maintains calm dispositions and regulates emotions when clients, staff, or others may become escalated.
• Regulates emotions and handles pressure of frequent demands for attention, time and work tasks.
• Occasional exposure to bodily fluids and malodorous air.
• Occasional urgent situations requiring law enforcement involvement and/or paramedic professionals.
• Close quarters, often with a client population experiencing homelessness, substance use disorders, and/or severe and persistent mental illness, and/or unpredictable behavior.
• Speaking and hearing abilities required.

MWVCAA is committed to promoting and achieving diversity, equity and inclusion with employees and with those we serve. The agency strives to be an employer of choice with a vision for all people to be respected for their infinite worth, and supported to envision and reach a positive future.
MWVCAA is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender expression, age, veterans, and people with disabilities or any other protected category. We welcome all people to join us in achieving our Mission. If you require any assistance in the application process, or reasonable accommodations to perform the essential duties of the position, please notify a member of our team at (503) 585-6232.
If you need ADA accommodations to apply for MWVCAA job openings, please contact Human Resources at or call 503-585-6232 to ask for a HR Team Member.
**This is a partial list of essential duties and responsibilities. To review the full job description, please apply at mwvcaa.org/careers/.