Residential Homes Manager

Community Living and Support Services (CLASS) is a leader in providing high quality, person-centered care and support to people with disabilities and seniors throughout Allegheny County. If you are someone who wants to build stronger communities and ensure that all people, regardless of ability, can live, work, and play in the communities of their choice, CLASS wants you on our team.

What employees are saying about CLASS:

"This is the best organization I have worked for especially regarding support and needs to both clients and staff."

"CLASS is a professional place with good workers. A place that helps the community for those who need help."

BASIC FUNCTION: Oversee the daily operation of assigned homes, supervise direct support staff, and ensure the delivery of agency and generic services to assigned individuals.

QUALIFICATIONS:

Associate's degree or equivalent schooling in a related field and at least two years residential as well as supervisory experience.

OR

High school diploma and five years of residential experience and demonstration of leadership abilities.

RESPONSIBILITIES

• Work with the Human Resources department in the interviewing and hiring of new staff for assigned home(s) as needed.
• Approve, develop and implement assigned staff's PTO using the prescribed method.
• Conduct on site training with newly hired staff using prescribed guidelines and values.
• Update assigned home's staff schedule as prescribed through the use of the agency's EVV system.
• Complete performance evaluations on new staff working within 3 months of employment and annually thereafter using individuals' input as well as first hand observations of employee's job skills and performance.
• Carry out disciplinary actions as prescribed by agency guidelines under the supervision of the appropriate program director or designee.
• Serve as on call support for assigned homes via agency provided cellular phone and participate in on call weekend rotation as scheduled.
• ensure the implementation of all procedures involved with the dispatching and maintenance of assigned agency vehicles.
• ensure that all assigned homes are clean and neatly organized.
• Monitor assigned individuals' medication supply and ensure consistent supply on hand. In addition, review MARs on a weekly basis to ensure proper administration and documentation is being completed correctly.
• Complete assigned individuals' medication assessments and all paperwork required for newly prescribed medications.
• Ensure upkeep of all assigned homes and alert administrative staff of any furnishing, renovation or maintenance needs.
• Review assigned individuals' financial documentation on at least a weekly basis. This includes personal and grocery money and ledgers as well as ensuring that utility and other bills are paid on a timely basis. In addition, reconcile financial ledgers with individuals' bank statements on a monthly basis.
• Conduct staff meetings on a regular basis (at least monthly).
• Assist individuals with arrangements for transportation via agency van and/or ACCESS. Complete and submit individuals' monthly expense sheets for ACCESS trips specified by funding source for reimbursement.
• Attend assigned individuals' ISP, ISP annual update and all ISP revision meetings. Assist each participant to express their wants and desires to members of plan committee.
• Schedule and accompany assigned individuals to medical/dental/any other appointments, ensure that immunizations, written recommendations of physicians and therapists and all medical follow-ups are completed as directed.
• Responsible to ensure that regulatory requirements regarding assigned individuals' information binders are in compliance (medical appointments, social/recreation logs, MARS, etc.).
• Coordinate community activities with/for individuals and ensure appropriate staff support is in place.
• Fill in vacant direct care shifts in emergency situations or staff shortages.
• Provide guidance and support to staff and individuals in assigned homes.
• Work with Quality Compliance and Privacy Coordinator to ensure compliance with relevant funding source regulations while advocating for the rights of individuals to live as regular citizens.
• Report critical incidents to individual on call within 24 hours of the incident and provide all necessary information.
• Acquire 24 hours of relevant training including required trainings during the designated training.
• Other duties as assigned.

EXPECTATIONS

• To implement all responsibilities in a timely and effective manner.
• To respond to staff, individuals, family members and other professionals in a sensitive and tactful manner.
• To render and accept criticism in a professional manner.
• To be an advocate and example in the person-centered philosophy.
• To adhere to policies established by CLASS and its relevant funding sources.
• To remain available and accessible to assigned individuals, thus ensuring their satisfaction with service provision as well as their health and safety.

CLASS does not discriminate against any person regardless of race, creed, color, national origin, sex, disability, age in admission, treatment, or by participation in programs, services and activities, or in employment.

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