Residential Associate

RESIDENTIAL ASSOCIATE

POSITION OVERVIEW:
BHRAGS Alliance is the sister agency of BHRAGS Home Care, a not-for profit 501© (3) organization established in 1980. BHRAGS Alliance is committed to empowering our residents to improve their health and welfare, secure housing, develop valuable life skills, access education, and assimilate into our communities.

POSITION REQUIREMENTS:
Under the direction of the Shift Supervisor and Program Director, the Residential Associate provides direct assistance to the clients in adherence to the rules and regulations of the shelter.

POSITION DUTIES AND RESPONSIBILITIES: (MAY VARY BASED ON SHIFT)

• Assist in the day-to-day operations of a shelter for residents.
• Process new client intake information and bed assignment.
• Maintain daily census records.
• Distribute clothing and personal care items to clients as needed.
• Distribute mail, appointment slips and other documentation to clients.
• Write detailed incident reports regarding client activity and the condition of the entire shelter.
• Document and maintain Shift Summaries and Logbooks.
• Conduct searches of client lockers.
• Conduct client pack-ups and property return.
• Manage CARES, the DHS client database.
• Participate in trainings and staff meetings.
• Utilize CPR/First Aid and/or Narcan techniques in emergency situations and conform to OSHA standards.
• Ability to climb stairs, walk throughout the facility, stand to talk to clients and staff, and sit for extended periods.
• Perform other related duties as assigned by the Supervisor.
• Enforce Fire Safety Plan.
• Assist residents with laundry services and manage linen exchange for shelter residents where needed.
• Ability to bend, or squat to frequently retrieve records from filing cabinets and lift up to 30lbs, unassisted.
• Ability to work cooperatively with peers and other staff in order to serve the needs of the client.
• Escort clients to appointments outside of the facility as needed.
• Grant and record client access to their medications.
• Availably and flexibility to work overtime, weekends, and holidays.
• Provide the Department of Homeless Services (DHS) with daily census figures.
• Ability to create a warm, supportive environment; and work effectively with individuals in a community residence, and or mental/physical disabilities.

Education and Experience
High School diploma/GED.

Knowledge of Microsoft Office Suite.

Bi- Lingual Spanish preferred.

Familiarity with the underserved population, including but not limited to, homelessness, substance use, mental health, and LGBTQ populations.

Credentials or Certifications needed:
Fire Guard Certification F-02 or Fire Safety Coordinator F-80. (Or presented within 2-4 weeks of hire); CPR; Food Handlers Certification; Narcan Training; other required certifications, annual sexual harassment prevention certification, HIPAA training certification.

Job Types: Full-time, Part-time, Contract

Pay: $20.21 - $22.00 per hour

Expected hours: 24 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Paid training
• Parental leave
• Referral program
• Safety equipment provided
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Every weekend
• Holidays
• Monday to Friday
• Night shift
• Overnight shift

Language:

• SPANISH (Required)

Shift availability:

• Day Shift (Required)
• Night Shift (Required)
• Overnight Shift (Required)

Ability to Relocate:

• Jamaica, NY 11433: Relocate before starting work (Required)

Work Location: In person