AddressJOB SUMMARY:
Residence Directors are responsible for the overall coordination of the student and community development of 1-7 residence halls and/or apartment complexes accommodating 300-700 students. Resident Directors will select, train, supervise, and evaluate 9-16 Residential Life student staff and provide leadership for a residence hall/apartment cluster. Specific duties include coordinating and implementing events; enforcing college regulations and serving as a conduct hearing officer; serving on an on-call duty rotation; overseeing one or more residential learning communities, collaborating with campus partners, meeting with students of concern and providing student support; leading/participating in departmental committees and managing administrative and operational functions in assigned residence halls/apartments.
SUPERVISION:
This position reports to the Assistant Director for Staff and Programs and supervises all Residential Life student staff assigned to their respective residence hall(s) and/or apartment(s).
ESSENTIAL DUTIES:
Duties may include, but are not limited to the following (other duties may be assigned):
Supervision
Recruit, select, train, and supervise 9-16 Resident/Apartment Assistants and 1 student Office Assistant, providing leadership to staff in setting goals for the year. Monitor work performance for accuracy and completeness in accordance with department and college goals and objectives and ensure staff compliance with established Residential Life policies and procedures.
Evaluate the performance of Residential Life staff members including Resident/Apartment Assistants, and colleagues regularly and during the yearly departmental evaluation process.
Operations
Manage operational functions for residence halls such as damage assessment, reporting and billing, maintenance requests, key distribution and collection, and hall openings and closings. Serve as facility manager for residence halls including conducting room checks, reporting and following up on housekeeping and maintenance requests. Oversee room checks including health and safety, cleanliness, vacancies, and damage billing.
Assist the Assistant Director for Staff and Programs and Assistant Director for Operations to respond to hall damage and vandalism.
Leadership
Demonstrate an on-going commitment to diversity, inclusion, equity, and belonging (DEIB) by addressing the needs and concerns of underrepresented students. Participate in on-going trainings and developmental opportunities to increase knowledge and competency around DEIB.
Provide leadership for the day-to-day operation of one or more Residential Learning Communities, First Year Residential Experience, and/or Upper Years’ experience.
Programming
In collaboration with the Assistant Director for Residential Education and Assistant Director for Staff & Programs, assist in the development and measurement of student learning outcomes for specific area; develop and coordinate proactive educational, cultural, social, recreational, and service events/activities; provide day-to-day oversight for student learning strategies designed to support residence hall community development and individual student growth. Assist with large-scale educational and community-based initiatives.
Student Support
Establish and maintain communication with students living in the residence halls/apartments through individual outreach and community meetings. Serve as a resource or mediator for staff and students in support of roommate conflicts, personal crises, and other concerns. Develop a knowledge of campus and community resources to ensure timely and efficient referrals when appropriate.
Work in collaboration with the Office of ICARE and Student Support to support and follow up with students in distress.
Committees
Serve professional development opportunities through participation and representation in department and divisional committees. Resident Directors have the opportunity to serve as a chair/co-chair on departmental committees, working to implement goals and priorities as outlined in the department’s and college’s strategic plan.
Housing
Work with the Assistant Director for Housing Services and Communications to manage and coordinate room assignments and changes in the hall(s) and communicate/resolve housing issues in accordance with established procedures.
On Call and Crisis Support
Work with Resident Assistants, Facilities, Public Safety, Counseling Center, and Management Team to respond to crisis situations in accordance with departmental and institutional emergency procedures. Assume “on-call” responsibility for all area residence halls and apartments on a scheduled basis.
Assume an alternative summer and/or winter assignment such as conference housing, housing assignments, staff training, and operations.
Conduct
Serve as a Conduct Hearing Officer for students referred for violations of the Student Conduct Code and Residential Life Rules and Regulations; Administer appropriate sanctions and effectively resolve disciplinary concerns in consultation with the Assistant Director for Staff & Programs and Associate Director of Student Conduct & Community Standards.
Administrative
Provide leadership for the execution and administration of department assessment efforts including student focus groups, staff focus groups, internal and national benchmark surveys.
Respond to all inquiries, and concerns from students, staff, and parents related to the halls.
Maintain confidential student records including personnel files and communication logs.
Utilize department software to manage Resident Assistant events, student conduct and ICARE records, and student housing and operations. Use software to send timely and appropriate communication to students.
Maintain cluster and/or committee budget and monitor expenditures.
QUALIFICATIONS:
Bachelor’s degree and previous graduate or professional Student Affairs experience required. Strong interpersonal, written and verbal communication skills, demonstrated leadership and supervisory abilities, are required. Master’s degree in Higher Education Administration, College Student Personnel or Counseling and/or previous graduate or professional work experience in Residence Life preferred.
WORK ENVIRONMENT:
Most of the work of the incumbent is carried out within a generally accessible, safe, indoor office environment. The incumbent will be required to operate a personal computer and associated equipment such as computer printers as well as other office equipment used in day-to-day operations. The incumbent will be required to live in assigned residence hall/apartment 12 months per year. The incumbent will have “on-call” duty responsibilities and will be required to respond to emergencies and other situations during and after normal business hours. The incumbent will also be required to work some evenings and weekends.
APPLICATION INSTRUCTIONS:
Interested applicants must apply online and attach a resume, cover letter, and list of three professional references. Questions about online applications should be directed to the Office of Human Resources at (607) 274-8000 or humanresources@ithaca.edu.
Ithaca College is committed to building a diverse academic community and encourages members of underrepresented groups to apply. Experience that contributes to the diversity of the college is appreciated.
Visa sponsorship is not provided for this position.
HIRING RATE:
$58,500. We pride ourselves on providing our benefit-eligible employees with comprehensive benefits, including work/life balance, generous paid time off policies, career-enhancing trainings, educational benefits, and opportunities to give back to the community. Beyond benefits, you’ll enjoy the kind of uniquely rewarding work environment that can only be found in a vibrant college community. For an overview of our benefit offerings, please visit https://www.ithaca.edu/human-resources/employee-benefits-wellness
At Ithaca College, a comprehensive residential campus community of approximately 5,000 students, we strive to be at the forefront of the higher education landscape. We offer a distinct integrative learning experience that makes students ready for the personal, professional, and global challenges of our age.
We seek candidates who embrace integrative learning and want to be a part of this exciting time in Ithaca College history. We encourage creative collaboration and innovation in our faculty and staff, providing support and resources for them to grow in their fields and lead students to their own innovative ideas and achievements.
We welcome different ways of thinking and look for candidates with unique points of view and life experiences. We are inclusive of individuals with a wide range of cultural, personal, and professional backgrounds, talents, and skills. Our campus is a vibrant and rewarding community where diverse minds can learn, succeed, and excel.
When reviewing candidates, we are looking for indicators of a number of core competencies. Prospective candidates must be adaptable, collaborative, inclusive, respectful, responsive, results driven, and sustainable. They must communicate effectively, demonstrate leadership, exhibit professional integrity and ethics, take initiative, value personal and professional development, and show that they will engage in the college.
Nestled in the heart of New York State’s scenic Finger Lakes region, Ithaca College sits atop South Hill overlooking picturesque Cayuga Lake and is just minutes away from the city center. Combining small town warmth and charm with the vibrancy of a college community, the thriving and culturally diverse city of Ithaca has been rated by Kiplinger’s as one of the top 10 places to live in the United States.
To learn more about Ithaca College, visit us at http://ithaca.edu
