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Form of workAre you inspired by nature, human connection and the beauty of Big Sur? We invite you to join a friendly and innovative team of dedicated hospitality professionals at Post Ranch Inn as a Reservations Agent. The Reservations Agent will work directly with the Reservations team, ensuring a world class guest experience by providing prompt, courteous and efficient service in handling all requests via phone and email for guest room reservations, availability, changes, cancellations and other related information.
EDUCATION / EXPERIENCE: High School diploma and/or equivalent Minimum of 2 years' experience working a reservations and phone operating system Background in customer service and boutique hospitality preferred Pay range for the Reservations Agent position is $18.38 - $19.50 per hour ABOUT US: Post Ranch Inn is one of the most acclaimed five star luxury resorts in the world and is consistently listed as one of the world's best places to stay. Embracing the dramatic beauty of the California coastline with its cliffs, mountains, and panoramic ocean views, the 39 guestrooms and private homes blend rustic elegance with luxury and comfort, intertwined with a strong commitment to environmental and social responsibility. Post Ranch Inn is a member of the prestigious Preferred Boutique Hotel group, and hotel amenities include the Sierra Mar restaurant.
This Wine Spectator Grand-Award winning restaurant offers exquisite dining with a menu that changes daily, complimentary gourmet breakfast buffet and a spectacular setting with endless ocean views. Guests can relax by the pools and take in the splendid views; rejuvenate with an in-room massage, spa treatment or yoga class; or explore all that nature has to offer. Picturesque Monterey and Carmel are a short drive away.
Post Ranch Inn offers its employees a chance to experience Big Sur at its finest. We offer very competitive benefits which include affordable insurance plans, paid vacation and sick time, 401K Retirement Matching Contribution, discounts throughout the property and Guest Experience Stays. Post Ranch Inn is also proud to offer onsite employee housing (based on availability).
This is a non-management position This is a full time position
