Research Lead, Apple Retail

Your responsibilities will include all facets of the research lifecycle, from design to delivery. This includes every stage of a research project (e.g., writing questionnaires and discussion guides, programming surveys, developing tab plans, coding comments, and building presentation slideware). You will be the primary source of information and insights on the Retail experience for your designated projects — liaising with internal partners to understand their information needs and requirements, developing and implementing new custom research studies, and communicating results and key insights to all levels of the organization, including senior leadership. To be successful on our team, you should be intellectually curious about uncovering new insights and passionate about improving the customer experience. Collaboration with business partners and other researchers on the team is essential, so you will need to build strong relationships with internal partners and external vendors. You should also be flexible, with an ability to learn quickly and a willingness to adapt to changing priorities and business needs.