Research Analyst, Member Insights

About The Academy:

The Health Management Academy (The Academy) brings together health system leaders and innovators to collectively address the industry’s biggest challenges and opportunities. By assisting executives in cultivating peer networks, understanding key strategic trends, establishing pragmatic partnerships, and developing next-generation leaders, our members are better positioned to lead industry transformation.

The Academy offers a dynamic atmosphere with significant opportunities for employees. If you are interested in contributing to a member-centric, creative, and collaborative workforce while deeply influencing top leaders and institutions in healthcare, The Academy could be the right place for you!

Position Summary:

The Academy’s Research Analystsare key team members who support research projects, content development, and other initiatives related to supporting our health system and industry member executives. The Academy conducts much of its research initiatives in partnership with member health systems and healthcare companies. Working with the Member Insights team, Research Analysts are directly involved with the daily operations of all Academy research initiatives.

Examples of past Academy Research Projects include evaluations of health systems responses to industry trends (e.g., transitioning from volume to value, opioid epidemic), identifying best practices in delivering high-value care (e.g., telehealth), and tracking health system financial and demographic metrics over time (e.g., percent of revenue tied to Medicare Advantage). Analysts are primarily responsible for conducting quantitative and qualitative analyses and developing deliverables (e.g., written reports, presentations, online content) for the membership broadly and individual clients. Analysts support research interviews, analysis, and the creation of deliverables and presentation materials. Academy insights are frequently presented and discussed at Academy meetings, shared through our digital channels, and regularly featured in press and media outlets.

Primary Job Duties:

• Assist the Director in developing research agendas and project scope

• Document findings from primary and secondary research

• Support analysis of findings from qualitative research collected from interviews, site visits, literature reviews, etc

• Conduct interviews with executives from health systems and industry organizations

• Produce graphical and written analyses of findings for interim and final deliverables

• Create qualitative surveys using online survey tools for data collection

• Enter, check, and harmonize data for research studies

• Use tools such as Excel and PowerPoint to create effective data visualizations for member-facing deliverables

• Generate graphs and figures for analytic reports and research briefs

• Provide input to senior leadership on opportunities for improving value delivery to member organizations

Minimum Qualifications:

• 2+ years of experience in a research setting, or graduate degree in healthcare administration, health policy, business, or a related field

• Bachelor’s degree required

• Experience conducting qualitative primary and secondary research

• Proficiency with Excel and PowerPoint

• Strong writing skills and experience writing reports

• Strong analytic skills, including the ability to think critically and problem-solve

• General interest in healthcare

• Ability to complete tasks on tight deadlines without compromising quality

• Strong organizational skills and attention to detail

Interpersonal Skills & Attributes:

• Ability to work independently and as a team member

• Collaborative

• Customer-focused

• Process-oriented

• Attention to detail

• Self-directed and resourceful

• Excellent communication and client-facing skills

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required talk and hear. Specific vision abilities required by the job include close vision, and distance vision.

Notice of Equal Opportunity Employment:

The Academy is committed to providing equal employment opportunity to all persons regardless of age, color, national origin, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, The Academy will provide reasonable accommodations for qualified individuals with disabilities. The Academy’s goal is for our people to reflect the communities in which we live and serve and to ensure representation of women, people of color, veterans and individuals with disabilities in our organization.

Salary:

Pay starts from $65,000 and up per year plus benefits

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