Reporting And Operations Engineer

Job Title: Reporting and Operations Engineer

Location: Remote

Reports to: Business Analytics Manager

Department: Business Analytics

Key Relationships: Operations

About Podimetrics:

Founded in 2011, Podimetrics set out on a mission to improve patient lives through early detection and prevention of diabetic foot ulcers, the leading cause of lower limb amputations. Podimetrics has since evolved to become a rapidly growing virtual care management company with advanced technology and patient-centered services.

Today, Podimetrics teams with and provides solutions to patients, payers and providers that alleviate the health and financial implications of diabetic foot complications in high-risk populations. We are a mission driven, financially responsible enterprise that enables patients to stand on their own feet and live more independent and fulfilling lives.

Core Values:

• People First: We care for our people: team, patients, clinicians & health plans, and stockholders.
• Empathy & Compassion: We seek to understand and take action to improve.
• Respectful Candor: We are direct in communication and work to create an environment where all can share their perspectives without risk of repercussions.
• Active Curiosity: We are deeply curious, always striving to learn more and do better.
• Resourcefulness: We are deliberate in our investment of team and capital, creating opportunity regardless of resources.
• Do the Right Thing: We do the right thing, consistent with our values, even when it is challenging.
• Enjoy the Ride: We are going to have a lot of fun doing it.

ABOUT THE ROLE

The Analytics Reporting and Operations Engineer will be a critical member of the analytics team, responsible for designing custom reports, maintaining operational dashboards, and ensuring the reliability of our data reporting systems. They will work closely with stakeholders to understand their needs, setting up new tools for self-service reports, and generating ad-hoc reports to support day-to-day operational needs and decision-making. This role will be crucial in maintaining high data integrity, troubleshooting issues, and driving operational excellence through insightful analytics.

KEY RESPONSIBILITIES

• Design, implement and manage self-service reporting tools, empowering users with the data they need in an accessible format.
• Utilize scripting tools to automate tasks and workflows as well as generate reports for operational stakeholders.
• Maintain and optimize operational dashboards in Looker Studio or similar BI tool.
• Monitor all automated reporting systems for failures, quickly identifying and resolving any issues to minimize impact on operations.
• Ensure the integrity and accuracy of data within reports by implementing robust data validation processes and troubleshooting methodologies; Follow up directly with operational teams to resolve issues and recommend data capture best practices.
• Continuously evaluate and improve existing reporting to enhance performance, usability, and accessibility.
• Develop a deep understanding of our data sources, data warehousing solutions, and ETL frameworks to optimize data flows and reporting efficiency.
• Recommend new tools and leverage capabilities of cloud platforms like AWS to improve our analytics offerings.
• Provide technical support for analytics tools, including training non-technical users on new tools or features.

REQUIREMENTS

• Proven experience using Python or similar to design, develop and implement custom reporting solutions.
• Experience in setting up, customizing, and managing self-service reporting tools and platforms.
• Proficient in SQL and database management systems.
• Experience with cloud platforms such as GCP or AWS.
• Excellent communication and collaboration abilities, with a proven track record of working effectively in cross-functional teams.
• Self-motivated with a strong sense of ownership and accountability.
• Strong troubleshooting and problem-solving abilities to quickly resolve issues that arise within the analytics infrastructure.
• Experience maintaining operational dashboards in Looker Studio or a similar BI tool.

Benefits:

• Pay Range - $80,000
• Flexible Paid Time Off
• 16 weeks of paid parental leave.
• Competitive Medical, Dental, and Vision plans – Podimetrics covers 80% of premiums.
• Health Savings Account.
• Health Reimbursement Account.
• Employee Assistance Program - Free, confidential advice for team members who need help with stress, anxiety, financial planning, and legal issues.
• 401k; match up to 4%.
• Life Insurance - Podimetrics pays 100% of the cost of Basic Life & Personal Accident
• Disability insurance – Podimetrics pays 100% of the cost of Short-Term and Long-Term Disability Insurance.
• Additional life insurance, critical illness, and accident coverage available.

Podimetrics is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.