Repair Shop Technician

Overall Purpose
The job of Repair Shop Technician is done for the purpose/s of providing maintenance to computer equipment and systems with specific responsibility for ensuring completion of assigned projects; performing a wide variety of skilled repair activities; and ensuring that all needed supplies are available.
Direct Supervisor
Executive Director - Technology Infrastructure
Essential Functions

• Accepts department deliveries and enters items into the inventory system.
• Organizes and stores inventory in accordance with district procedures.
• Maintains inventory control including quantities to be ordered and brands to be stocked in the warehouse. Requests inventory for repair of items as needed.
• Accepts deliveries of computer systems needing repair from schools into Repair Shop inventory.
• Repairs devices in a timely manner for the purpose of maintaining equipment in a safe and functional operating condition and readies repaired devices for delivery to sites.
• Processes all paperwork including warehouse requisitions, purchase orders, and delivery tickets.
• Maintains schedule and history of computer deliveries to sites,
• Maintains general tidiness of Repair Shop and equipment.
• Responds to a variety of inquiries (site staff, parents, students, etc.) for the purpose of providing information, guidance, and/or referral.
• Attends school site and departmental meetings for the purpose of providing and/or gathering information relating to job functions.

Marginal Functions

• Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the work unit.

Competencies

• Skills-based Competencies
  Required to perform multiple, technical tasks with a need to periodically upgrade skills in order to meet changing job conditions. Specific skill based competencies required to satisfactorily perform the functions of the job include: utilizing diagnostic tools (hand tools, air compressor, cleaners, etc.); adhering to safety practices; and maintaining accurate records.

• Knowledge-based Competencies
  Required to perform algebra and/or geometry; read a variety of manuals, write documents following prescribed formats, and/or present information to others; and solve practical problems. Specific knowledge based competencies required to satisfactorily perform the functions of the job include: maintenance and repair of computers, printers, monitors, and interface devices; operation of computer and electronic test equipment and tools; principles of digital electronics; operation of electronic test equipment; basic electricity as it relates to computers and peripherals; record keeping; safety measures; and basic inventory procedures.

• Ability-based Competencies
  Required to schedule activities and/or meetings; gather and/or collate data; and use job-related equipment. Flexibility is required to work with others in a wide variety of circumstances; work with data utilizing defined and similar processes; and operate equipment using a variety of standardized methods. Ability is also required to work with a wide diversity of individuals; work with similar types of data; and utilize a wide variety of types of job-related equipment. Problem solving is required to identify issues and create action plans. Problem solving with data requires following prescribed guidelines; and problem solving with equipment is significant. Specific ability based competencies required to satisfactorily perform the functions of the job include: adapting to changing work priorities; establishing effective working relationships; displaying mechanical aptitude; communicating with technologically diverse groups; being attentive to detail; and working under time constraints.

Requirements
High school diploma or GED equivalent
Experience in inventory management
Valid Georgia Driver's License
CompTIA A+ certification preferred
Physical Requirements
The usual and customary methods of performing the job's functions require the following physical demands: some lifting, carrying, pushing, and/or pulling, some stooping, kneeling, crouching, and/or crawling and significant fine finger dexterity. Must be able to lift 75 pounds.
Generally the job requires 40% sitting, 30% walking, and 30% standing.
Continuing Education/Training
Valid Georgia Driver's License
CompTIA A+ certification preferred
Clearances
Criminal Justice Fingerprint
Background Clearance
Fair Labor Standards Act
Non-Exempt