Rental Specialist

Would you like to work with a purpose-driven company that has a family-minded culture? Keep reading! Leppo Rents has been investing in employee careers since 1945. Are you looking for a role where you have PASSION and truly CARE enough to go above and beyond? This job may be for you.  

Job Summary: In this role, you are responsible for managing tasks/items related to equipment rental at this location. You are responsible for understanding and meeting customers’ needs and delivering customer satisfaction while supporting The Leppo Way.

Leppo Rents, a leader in the construction equipment sales and rental business, is dedicated to serving our customers’ equipment needs with the best products, the best support, and the best people available. We continue to receive awards for the best products and places to work year after year. We do so because as a coworker of Leppo, we are all guided by the Leppo Way:

1. We Will Meet Our Commitments
2. We Will Be Thorough
3. We Will Make Good Decisions
4. We Will Ask Questions

What you will do:

• Greet customers and determine/understand customer equipment needs through questioning and qualifying; provide alternative equipment suggestions to customers if appropriate based upon information obtained using an extensive knowledge of all equipment available.
• Check the availability of the equipment in the yard (if unavailable, determine if another location has the equipment or when the equipment will become available).
• Obtain customer information; complete rental contract finalizing details about when, where and what equipment is required; place the rental order in the computer; coordinate with the yard and drivers on the delivery of equipment to the job site or for in-store customer pickup.
• Maintain any “downed” rental equipment while working with Service to ensure the creation of service work orders on rentals (This may include swapping out downed units for the customer).
• Handle customer complaints in a professional manner
• Maintain cash drawer EOD and bill customers with POA (Paid on Accounts)
• May be responsible for other tasks, loading and unloading equipment, dispatching, timekeeping, and/or moving to the need.
• Other duties as assigned by manager.

Why Leppo?

• 2.5 Weeks PTO your first year!
• Paid Holidays and 1 Floating Holiday
• Paid Parental Leave and Community Time Off
• Medical, Dental, FSA & Vision Insurance within 30 days!
• Rewards, Recognition, Performance-Based Companywide Bonuses, Milestone Anniversary Gifts, and Quarterly Lunches!
• Company Paid Life Insurance/AD&D & Employee Assistance Program
• Company Paid Short Term Disability & Long-Term Disability
• 401K Plan + Match
• Paid Training and Development 
• Discounts on products and services

What you will need:

• High School Diploma, GED, Technical or Trade School
• Equipment rental industry experience preferred – not required.
• Strong customer service and phone skills
• Solid computer and administrative skills
• Must be highly adept at multitasking.
• Abstract reasoning and the ability to "think on the fly."
• Ability to work in collaboration with various team members.

Working Conditions & Physical Requirements

• Ability to perform the essential job functions consistently, safely, and successfully with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.
• This position requires but is not limited to lifting, bending, twisting, pulling, pushing, listening, and speaking with internal and external clients.

Leppo Rents is proud to be an Equal Opportunity Employer. Applicants are selected without regard to race, ethnicity, creed, color, religion, sex, age, national origin or ancestry, disability, genetic information, veteran/military status, sexual orientation, gender identity, or other protected characteristic under federal, state or local law.