Rental Sales Advisor

Summary

Rental Sales Advisor will work to sell rentals for all rental locations, increase sales, establish partnerships, and improve processes.

Essential duties and responsibilities

• CRM Development, training, and continuous improvement
• Rental Club and Rental sales
• Lead negotiation
• Post-rental follow up for continuous improvement, upsell, and customer satisfaction
• Communication of trends found with follow up conversations
• Create a connection with customers to build and maintain a family-friendly atmosphere, starting with the customer’s first interaction with Tommy’s
• Manual reservation and online reservation process continuous improvement
• Ability to call, text, and email customers based on their preferred method of communication
• Assist in improving and increasing online reviews for all rental locations
• Manage centralized phone number and direct customers appropriately
• Ability to field and follow up with leads outside of normal operating hours where needed
• Boat show assistance and selling
• Effectively communicate with on-site managers
• Assist, brainstorm, and execute partnership and marketing opportunities to attract more customers. Document traction and results with each opportunity
• Assistance with annual price adjustments, monitor local markets
• Other tasks as requested by manager

KNOWLEDGE, SKILLS AND ABILITIES

Ability to carry out job responsibilities while fully embracing the Simplified Investments Core Values

• Stab from the front. We are respectful in the way that we hold one another accountable. No games, no hidden agendas
• Problem solvers. We value smart people who attack problems head-on and with confidence
• Culture is everything. We are authentic and intentional in the way we work and play. Being stodgy has no place here
• Resilencey. We thrive on change and growth. We pivot when we need to and re-group quickly
• Humility reigns. Whether engaging with our teams, customers or partners we approach it with the heart of a servant. We are go-givers that believe in creating space for people to grow

QUALIFICATIONS

• Excellent verbal and written communication skills required
• Excellent organizational skills required
• Prior negotiation/sales skills preferred
• Boating experience preferred
• Ability to travel occasionally when/where necessary for training and development required

WORK ENVIRONMENT and PHYSICAL DEMANDS

The work environment and physical demands listed below are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities.

• Work Environment: The noise level in the work environment is usually quiet. Normal office conditions are expected.

• Physical Demands: While performing the duties of the job, the employee is regularly required to sit for extended periods of time, regularly required to stand and walk. Employee regularly uses hands and fingers to touch, feel, handle. Employee regularly stoops, kneels, bend at the waist, and reaches. Employee is frequently required to speak and hear. Must be able to lift up to 20 pounds on occasion.