Rental Coordinator

Peterson Cat has a need for a Rental Coordinator located at our Eugene, OR location.

This position performs customer service and administrative duties related to rental of equipment at Peterson locations.

JOB DUTIES

• Answer telephones and process rental requests
• Follow up with customers via phone to obtain information required to complete rental request.
• Call on new and existing rental and lease prospects.
• Write rental agreements
• Perform customer’s credit checks and insurance availability
• Accurately communicate equipment & attachment availability to internal and external customers,
• Dispatch drivers and communication with vendors
• Complete rental invoicing.
• Create service call sheet to provide to shop.
• Maintain a record of all unfilled (lost) rental requests.
• Enter relevant customer activity in customer relationship management system.
• Maintain a working knowledge of competitor’s practices and rental rates.
• Maintain inventory control and security including frequent inventory counts using Imetrix barcode system.
• Assist in the preparation of rental reports as assigned.
• Foster customer relations to improve customer loyalty and satisfaction.
• Wear company provided uniform (shirt) when performing the above mentioned job functions
• Maintain punctual, regular, and predictable attendance.
• Other duties may be assigned.

QUALIFICATIONS

• High school diploma or general education degree (GED)
• Minimum of 1 year of directly related experience in customer service, preferably in the equipment rental business, or an equivalent combination of education and work experience.
• Must have working knowledge of equipment applications and transportation requirements.

Peterson Machinery Co. is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required.

Job Type: Full-time

Pay: $25.00 - $28.00 per hour

Expected hours: No less than 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

Experience level:

• 10 years
• 11+ years
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years
• 6 years
• 7 years
• 8 years
• 9 years

Shift:

• Day shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)

Ability to Relocate:

• Eugene, OR 97403: Relocate before starting work (Required)

Work Location: In person