Remote Travel Agent

A perfect candidate would be equal parts travel expert, friendly customer service rep and self-motivated “closer” with a positive attitude, possess a great personality and the ability to succeed in an exciting, energetic commission driven sales environment. This is a 100% remote position.

• Do you have a passion for travel?
• Are you a smart, savvy and sales motivated individual?
• Do you want to work with like-minded people who truly love what they do?
• Would you enjoy helping travelers create their perfect trip of a lifetime?
• Do you have the ability to multi-task and manage multiple priorities?
• Want to work in a fast-paced, dynamic growth industry?

If you answered YES to these questions and are fun, friendly and focused on selling memorable travel experiences – we want to talk to you!

Education and Experience

• Online sales experience preferred.
• Must be 18+ years old and a US citizen. Bilingual or multilingual a plus!
• Comfortable learning new online platforms and apps.
• Desire to sell luxury items like travel and cruises a plus.
• Knowledge of domestic and international travel a plus.
• Phone sales and experience in a call center environment preferred but not required.

Qualifications and Skills Required

• Organization and passion for perfection with high attention to detail.
• Flexibility, friendliness and sense of humor.
• Strong communication and customer-service skills.
• Performs consultative sales and relationship building.
• Effective oral and written communication skills.
• Proficient with internet, email and online travel tools.
• Must have high speed Wi-Fi and reliable computer in a quiet workspace. This is a remote position.
• High self-motivation and ability to work independently.
• Consults with like-minded team members to work in a driven, dynamic team environment.

Key Responsibilities

• Help clients create, curate and customize their perfect cruise or travel package.
• Secure new client sales, repeat customers and referrals through connections, communication and unmatched customer service. No cold calling required.
• Assist clients professionally and promptly with their travel-specific needs such as:
  • Reservations (cruise, air, land, rail, auto, tours, etc.)
  • Transfers / Excursions / Tours
  • Changes / Cancellations
  • Documents / International Regulations
  • Research / Recommendations
  • Upgrades
  • Entertainment
  • Travel Protection
  • Pre/Post trip accommodations
• Remain knowledgeable on industry issues, rules, regulations, policy changes, product/partner updates and geo-political situations.
• Understanding and utilization of travel tools and technology.
• Ability to accurately compute and convey the cost of travel, accommodations, etc.
• Stays up-to-date current travel offers, promotions, incentives and consortium or company-specific marketing efforts.
• Expertise in multiple product lines, destinations, brand details and ability to illustrate the subtleties of each as it applies to the customer’s needs.
• Maintain any and all certifications, continuing education and stay up to date with vendor training provided by the company.

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