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SalaryAt Aggreko, we provide energy solutions so communities can thrive, and businesses can grow. We bring power, heat and cooling to customers and communities wherever they need it. We are hiring immediately a Remote Monitoring Specialist - a role that will help us to power progress for our customers.
Why Aggreko? Here are some of the benefits and rewards.
- Competitive compensation package
- Annual bonus program tied to company and individual performance
- No cost medical plan option available
- Paid training programs
- Career growth opportunities and tuition reimbursement
- Safety-focused culture
What you will do:
- Based in the New Iberia Remote Operations Center (ROC), work rotating shifts (7/7) to support Aggreko's 24/7 business operations On-Site
- Provide technical assistance to Aggreko customers and internal staff daily, focusing on equipment performance, operation, and maintenance
- Monitor, diagnose, and analyze incoming alarms, following established protocols for troubleshooting and defining maintenance procedures
- Utilize the ARM (Aggreko Remote Monitoring) system to remotely monitor Aggreko power, air handling, and temperature control equipment
- Report malfunctions, notify customers of irregularities promptly, and track alarm events using Tracker Technology. Escalate unresolved issues and initiate service dispatch as needed
- Thoroughly document events using appropriate software, incorporate feedback from field technicians to improve processes, conduct appraisals, and share experiences in regular meetings with relevant departments
We are experts, which means you will have the following skills and experience:
- Associate degree / Technical school / Or Equivalent years of experience
- 3-5 years of experience working on power generators, commercial HVAC (Heating, Ventilation & Air Conditioning) equipment, and/or oil free air compressors, performing inspections, maintenance, and repairs
- Excellent phone etiquette and customer service skills
- Ability to perform regular data analysis preventing equipment failures
- Ability to use web-based SCADA (Supervisory Control and Data Acquisition) type systems, ERP (Enterprise Resource Planning) systems (MOVEX) and analytical tools such as ABI or equivalent
We recruit the best talent. Apply now and help us keep the power on.
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About Aggreko
We welcome people from different backgrounds and cultures, and respect people’s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that’s how we do our best, for each other, for our customers, for the communities where we work, and for our careers.
Equal Opportunity Employer, including disability and veterans.
