Systems Monitoring Specialist (Remote)

Join the Solar For All Revolution!

At PosiGen, we are passionate about providing money saving solar energy and energy efficiency solutions for people of all income levels. We are seeking an equally passionate Systems Monitoring Specialist to help further our mission through excellent craftsmanship, customer service, and a team-focused approach.

Essential Job Functions

• Conduct monitoring and investigations of non-reporting and underperforming PV systems, creating cases when necessary.
• Utilize Salesforce and Monitoring platforms to generate and analyze reports.
• Collaborate across departments to investigate and provide support for resolving known production issues.
• Ensure production issues are resolved through monitoring validation.
• Collaborate with vendors and project managers to identify and streamline processes for increased efficiency.

Competencies

• Demonstrate excellent written/verbal communication skills and attention to detail.
• Exhibit the ability to work independently and effectively prioritize workload.
• Apply analytical skills to identify and address root-cause issues and recommended solutions.
• Communicate and coordinate seamlessly with other team members.

Education/Experience

• Data entry experience or related office experience required.
• Ability to use data to problem solve; interpret and research data.
• Experience with solar; knowledge of solar photovoltaic systems and monitoring platforms preferred.
• Experience with Salesforce is preferred.
• Proficiency with Google Workspace is preferred.
• High School diploma or GED required, Bachelor's degree a plus.

About PosiGen

PosiGen is a people-centric, rapidly growing residential solar company committed to making Solar For ALL a reality. We aim to simplify solar, improve home efficiency, and generate opportunities for the underserved through our first of its kind, no credit check, guaranteed savings solar leasing program.

As employees at PosiGen, we are passionate about furthering our mission of Solar For ALL. At PosiGen, we celebrate the individual and foster an environment where employees can be their true self. We strive to live every day by our values:

• Act with Integrity
• Be Humble, Be Kind
• Collaborate and Seek to Understand
• Deliver on our Promises
• Engage Passionately

PosiGen is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other factor protected by applicable federal, state or local laws. Individuals who require reasonable accommodations under the Americans with Disabilities Act in order to participate in the search process should notify the Office of Human Resources.