Please note: You Must live no more than 45 minutes from Manasquan, New Jersey to be considered for this position, as the training period is on site.
We are looking for new Call Center Representatives to join our CMS Manasquan team!
Criticom Monitoring Services (CMS) provides 24-hour alarm monitoring for residential and commercial customers. When a customer's alarm system activates, we receive and process the alarm, dispatching the proper authorities if needed.
What's in it for me?
- Starting Pay of $17.49/hr to start.
- Shift differentials up to $4.00/hr.
- Bilingual Differentials!
- Medical, Dental and Vision insurance + fully array of other benefits!
- Generous PTO package!
- Tuition reimbursement!
- A family-oriented team environment!
Responsibilities:
- Handle Emergency Signals
- Notify/Verify Alarm Signals
- Dispatch Proper Authorities
Requirements:
- HS Diploma/GED
- Customer Service Experience
- Weekends, Holidays & Overtime Flexibility
- Computer Literacy
Shifts available: 2nd shift (3pm-11pm) and 3rd shift (11pm-7am) Please note: We only offer full time positions. This position would not be conducive as a second job due to the fact that we are essential personnel.
Possible work from home opportunities available for those who meet the criteria after successful completion of training!
Paid training will take place on site in Manasquan, NJ starting March 25th, 2024!
Job Type: Full-time
Pay: $17.49 - $21.49 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Evening shift
- Holidays
- Night shift
- Overnight shift
- Weekends as needed
Ability to Relocate:
- Manasquan, NJ 08736: Relocate before starting work (Required)
Work Location: Hybrid remote in Manasquan, NJ 08736