Job Description
Soleo Health is seeking aReimbursement Specialist to work Remotely (USA). Join us in Simplifying Complex Care!
Soleo Health Perks:
- Competitive Wages
- No Weekends or Holidays
- Flexible schedules
- 401(k) with a match
- Referral Bonus
- Affordable Medical, Dental, & Vision Insurance Plans
- Company Paid Disability & Basic Life Insurance
- Complementary Telehealth Plan
- HSA & FSA (including dependent care) options
- Paid Time Off
- Education Assistant Program
The Position:
The Reimbursement Specialist will effectively perform the billing and collection activities necessary to facilitate the payment for the services provided. Responsibilities include:
- Responsible for the preparation of accurate medical and pharmacy claims for home infusion therapy services to various payers (e.g. commercial Rx Card Payers, Government Payers, Employer/ Institutional Payers, and Medical).
- Creates and submits secondary medical claims in a timely manner;
- Monitors billing requirements pursuant to contracts with third party payers or government programs.
- Reviews payments/EOBs applied to invoice to ensure that correct payment has been received;
- Addresses payer and electronic transmission rejections;
- Researches claim denials and follows-up with payer for resolution;
- Monitors payer correspondence and provides requested information, as appropriate;
- Makes routine collection calls on outstanding claims;
- Researches refund requests received by payers and prepares refund according to findings;
- Documents notes in a clear and concise fashion in Company software system;
- Identifies issues/trends and escalates to Manager when assistance is needed;
- Provides exceptional Customer service to internal and external customers;
- Ensures compliance with federal, state, and local governments, third party contracts, and company policies.
Schedule:
- Monday-Friday 8:30am-5:00pm
- Overtime as needed
- Remote
- Knowledge of home infusion therapy billing practices required
- Knowledge of HCPC coding and medical terminology
- Excellent math and writing skills
- Experience providing customer service to internal and external customers
- CPR+ systems experience preferred
- Excel and Outlook experience required
- High School Diploma or GED required
About Us: Soleo Health is an innovative national provider of complex specialty pharmacy and infusion services, administered in the home or at alternate sites of care. Our goal is to attract and retain the best and brightest as our employees are our greatest asset. Experience the Soleo Health Difference!
Soleo’s Core Values:
- Improve patients’ lives every day
- Be passionate in everything you do
- Encourage unlimited ideas and creative thinking
- Make decisions as if you own the company
- Do the right thing
- Have fun!
Soleo Health is committed to diversity, equity, and inclusion. We recognize that establishing and maintaining a diverse, equitable, and inclusive workplace is the foundation of business success and innovation. We are dedicated to hiring diverse talent and to ensuring that everyone is treated with respect and provided an equal opportunity to thrive. Our commitment to these values is evidenced by our diverse executive team, policies, and workplace culture.
Soleo Health is an Equal Opportunity Employer, celebrating diversity and committed to creating an inclusive environment for all employees. Soleo Health does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an organization, parental status, military service or other non-merit factor.
Keywords: collection specialist, billing specialist, accounts receivable, specialty pharmacy