Regulatory Subject Matter Expert

About Thentia

Thentia is a fast-growing, venture capital-backed software as a service (SaaS) company that is emerging as a world leader in government technology with a platform that is transforming and modernizing how regulatory organizations are conducting business. As a company of builders, thinkers, and owners, Thentia gives employees the opportunity to create amazing solutions, showcase their talents, and benefit from our shared success as we scale up in the U.S., Canadian, and global markets. Our solutions directly impact public trust and regulatory integrity, helping regulators and agencies meet 21st century standards by leveraging predictive analytics, Big Data, AI, and other innovative capabilities. Internally, our culture fosters collaboration, inclusivity, intellectual curiosity, and professional development. We lead by our values of customer focus, integrity, accountability, adaptability, achievement, purpose, teamwork, and authoritativeness.

About The Role:

We are seeking an innovative Subject Matter Expert in occupational licensing, to join our regulatory team. The ideal candidate will bring a wealth of experience earned working with, or from within, regulatory bodies in the subject areas of licensing/permitting, complaints, investigations, compliance/discipline, or governance. In this role you will collaborate internally with the Thentia teams and externally with our regulatory clientele to provide education and thought-leadership regarding the unique challenges faced by the industry. You will assist Thentia’s sales and implementation teams in delivering world-class consulting services to improve our client’s regulatory effectiveness, efficiency, and adoption of our leading Government Technology Software as a Service solution. In addition, you will work within a team of regulatory experts to position Thentia as a global thought leader in regulatory excellence.

Responsibilities

• Collaborate with our Go to Market Teams to drive strategy, support demonstrations to clients, and provide expertise in Thentia’s response to potential customer RFPs
• Provide Regulatory Subject Matter Expert representative support during business development opportunities, advancing the offer and creating revenue and profitability growth.
• Act as a trusted advisor and client advocate during onboarding engagements both remotely and on-site, to shape the strategy of customers.
• Liaise with all Thentia internal teams to promote the value SaaS solutions can provide government technology and regulatory clients.
• Collaborate and work closely with the in-house product team to develop strategic product goals and requirements that align with evolving regulatory needs.
• Participate in design walkthroughs with architects, designers, developers, and clients.
• Foster high value client relationships by demonstrating a clear understanding of the client business and identifying the appropriate solutions to address the client’s unique need.
• Maintain up-to-date regulatory knowledge through research and continuing education opportunities.
• Provide education about regulatory concepts within Thentia teams.

• Collaborate with the Marketing and Solution Engineering teams for ongoing project development.
• Undertake in-depth analysis of customer experiences and solutions to create comprehensive case studies.
• Engage with thought leaders in the global regulatory community.
• Participate in speaking engagements and encourage customer dialogue for the purpose of increasing the visibility of Thentia in the marketplace.

Qualifications

• 5+ years of experience in regulatory verticals including:

• Professional Regulation
• Professional Licensing
• Business Licensing
• Compliance, Enforcement, Monitoring & Discipline
• Policy Management

• Direct, front-line and leadership experience working within regulatory agencies, would be ideal.
• Experience implementing government technology information systems, would be ideal.
• Flexible schedule and ability to travel when required (up to 35%) within Canada and internationally.
• Demonstrated ability to understand regulatory requirements and processes and translate these into technical requirements discussions.
• Collaborative, team-oriented, highly resourceful, and self-directed

We’re proud to be ‘Great Place to Work’ certified in the U.S. and Canada. Nearly 90% of our employees have participated and nearly 9 out of 10 employees overall agreed that Thentia is a ‘great place to work’.

Compensation

Thentia provides employees with a competitive base salary along with:

• Full Health Insurance coverage (programs vary for each country)
• Flexible paid-time-off, including vacation, wellbeing days, and volunteer days
• Year-end bonus potential (for eligible roles)
• Professional development & training,

Our Commitment

Thentia is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We are building products for a diverse world and are committed to building and fostering an environment where our employees feel included, valued, and heard, which enables us to make commerce better for everyone. We strongly encourage applications from racialized people, people with disabilities, people from gender and sexually diverse communities and/or people with intersectional identities. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, provincial, or local laws in the regions we operate. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, or internships.

We thank all applicants in advance for applying. Only individuals selected for interviews will be contacted.

Staffing Firms: Thentia does not accept unsolicited submissions. All firms must have valid agreements in place.