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Form of workRegistration/Appointment Clerk FULL-TIME
JOB REQUIREMENTS:
Park DuValle Community Health Center invests in training and development in a big way! If you are looking for a way to create an impactful career, build your future, grow in the healthcare field, and service your community; PDCHC is the place for you!
ESSENTIAL FUNCTIONS
Park DuValle Community Health Center Registration Clerks ensure that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.
Distributes and explains forms, documents, and educational handouts to patients or family members.
Communicates with nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement.
Verifies insurance benefits and obtains precertification/authorization as necessary.
Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up.
*The ability to multitask is a must*
Must have pleasant demeanor and a welcoming disposition!
Primary Position Responsibilities:
- Professionally greet new and returning patients seeking services, with a positive attitude.
- Answering multiline phones/ rerouting calls if necessary
- Collecting and verifying patient identification information/ making appropriate updates as necessary.
- Entering patient information into the EHR system.
- Collecting copays/coinsurance/ and fees.
- Scheduling patients for appointments
- Other duties as assigned.
JOB REQUIREMENTS:
Minimum Education: High School Diploma or GED Preferred
2 + years of Customer Service, preferably in a healthcare setting
Required Skills:
Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision.
** Cashier/Cash handling background is a STRONG PLUS **
Park DuValle Community Health Center invests in training and development in a big way! If you are looking for a way to create an impactful career, build your future, grow in the healthcare field, and service your community; PDCHC is the place for you!
Park DuValle Community Health Center is a 501c3 non-profit, federally qualified health center that has served the local community for over 50 years. Park DuValle Community Health Center strives to adhere to the highest quality standards of patient care, regardless of patients’ insurance status or ability to pay. Employees of Park DuValle Community Health Center, Inc. are deemed to be federal employees qualified for protection under the Federal Tort Claims Act (FTCA).
PDCHC offers primary care for adults and children, women's health, behavioral health services, dental, WIC and Nutrition, insurance enrollment, lab, pharmacy and radiology services, transportation, exercise classes, and other enabling services.
We are an Equal Opportunity Employer and do not discriminate against any qualified employee or applicant for employment because of race, color, sex, age, national origin, ancestry, religious creed, sexual orientation, gender identity and/or expression, status as a veteran, mental or physical disability or any other federal, state, or local protected class.
