Address
Form of work
SalaryOverview:
The Registrar is responsible for the efficient, orderly and expeditious pre-admission, admission of patients.
Responsibilities:- Enters patient financial and personal demographics in the computer in an accurate and timely manner
- Obtains appropriate signatures and copies and/or scans all identification and healthcare coverage presented. Documents reasons if this information is not attainable.
- Verifies and documents insurance benefits and coverage. Obtains any required pre-certifications, referrals or authorizations for all patients based on benefits/requirements/contractual agreements. Communicates this information and financial responsibility to the patient/guarantor.
- Follows Front End Collections Policies
- Ability to communicate orally and in writing effectively with patients, physicians, hospital based personnel and all other customers.
DCH Standards:
- Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
- Performs compliance requirements as outlined in the Employee Handbook
- Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.
- Requires use of electronic mail, time and attendance software, learning management software and intranet.
- Must adhere to all DCH Health System policies and procedures.
- All other duties as assigned.
- High School graduate or equivalent.
- Good clerical skills including ability to type 20 wpm and computer experience preferred.
- Ability to work well with others in a courteous manner in stressful situations.
- Excellent telephone and customer service skills required.
- Healthcare experience and understanding of basic medical terminology preferred.
- Must be able to read, write legibly, speak, and comprehend English.
