Regional Property Manager

Regional Property Manager – Multi-Properties in Southern Idaho

Are you ready to build and lead a team of multifamily professionals? Do you have the ability to cultivate an environment of accountability and trust among team members? If you can quickly adapt in an ever-changing industry, while maintaining the highest customer service standards for your residents, 11Residential wants to invest in your career.

The Regional Property Manager reports to Executive Vice President of Operations and rotates among multiple properties within a geographic territory to manage and supervise all aspects of property activity, including maintenance and support the financial performance of apartment communities for 11Residential.

Responsibilities:

• Manage a portfolio of properties (including affordable housing)
• Supervise, manage and direct a team of property managers and site level staff
• Hire, mentor, coach and train the team
• Ensure properties are being maintained to the highest standards
• Proactively manage budget by reviewing property expenses
• Collect receivable accounts and handle operating expenses.
• Assign and coordinate various assignments or special projects with all interested parties.
• Oversee properties’ personnel and assess their performance.
• Accomplish financial goals and report periodically on financial performance.
• Source and build relationships with prospective clients to expand business opportunities.
• Review correspondence for tenants, contractors, and other third parties for property management staff.
• Maintain accurate records of all property activity including rent collection, inventory and purchases, and other records necessary for the operations of the property. (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.).
• Perform random audits to ensure properties are maintaining regulatory compliance
• Ensure residents’ concerns are addressed in a timely manner
• Evaluate property data to create strategic plans to optimize performance
• Develop strategic plans to achieve maximum occupancy
• Routinely inspect properties within portfolio
• Ensure staff are providing excellent customer service to residents
• Oversee rent collections, delinquencies and occupancy levels
• Establish and ensure adherence of preventative maintenance schedule for the portfolio
• Compliance with HUD and local State programs are strictly adhered to
• Initiate and coordinate all appropriate legal actions, documentation, and processes in accordance with lawyers and government regulations.

* This position requires frequent travel

Skills and Ability:

• Demonstrated leadership and strategic thinking skills
• Warm, friendly and service oriented philosophy
• High degree of flexibility and tolerance for change
• Ability to train, develop, lead and mentor
• Excellent written and verbal communication skills
• Organized and detail oriented

Education/Experience:

• High school diploma, Bachelor’s degree strongly preferred
• Minimum 5 years onsite property management experience including 2+ years supervising Property Managers
• Ability to draw data driven insights from systems-driven reporting and communicate in business and financial terms to various stakeholders
• Experience working with financials and budgets
• General office, bookkeeping and sales skills
• Proficiency in Yardi property management software and related software applications
• Proficiency in Microsoft Office Suite and other computer applications REQUIRED
• CPM, CCI, RPA, CAM preferred
• Bilingual- English/Spanish (a plus)

11Residential recognizes that talented people are attracted to companies that provide competitive pay, comprehensive benefits and outstanding advancement opportunities. We offer a comprehensive benefits package* including, but not limited to, the following:

• Medical, Dental and Vision Insurance
• Vacation, Sick Leave, and Holiday Pay
• 401(k) Retirement Plan
• Opportunities for promotion and internal career advancement

*Eligibility for benefit plans and programs vary based on hours worked and length of employment.

We are committed to providing service excellence and value to those who depend on us at 11Residential. We invite you to explore our career page and find your place at 11Residential!

You must be able to pass an alcohol/drug screening, background check and have a clean driving record.

EOE M/F/V/D

Drug Free Workplace