Regional Property Manager

If you are looking for an opportunity to join a company that cares about its people, here it is.

At Panco Management, everyone is part of a team that feels like family. Together we work hard to deliver value to our residents by continuously investing in and managing our properties at the highest level. This is the reason our award-winning properties are top-rated within the industry. We strive to deliver excellence in all we do, and it shows.

Through collaboration and teamwork, we not only provide exceptional living experiences, we also create an environment that fosters strong career paths. Whether you are new to the industry, or a seasoned property management professional, we offer personalized training and extensive resources to enhance your industry knowledge and support future career advancement.

We also believe that it is important to build a culture that gives back to the communities which we serve. We continually develop outreach programs and partnerships with various philanthropic organizations and offer team members multiple volunteer opportunities throughout the year within their local communities.

Panco Management is currently seeking an experienced Regional Manager to oversee fiscal accountability, market development, and personnel management of a multi-property portfolio in the Boston area. This position is responsible for the successful day-to-day financial, administrative and maintenance operations of a portfolio of properties while assuring the company’s standards are achieved and excellent customer service is delivered. The Regional Manager directly supervises the Property Managers and facilitates the successful development of the portfolio.

A Typical Day May Include the Following:

· Responsible for the overall financial performance of regional assets

· Proficient in creating yearly budgets and carrying out asset management business planning

· Expected to report on monthly budget variances while providing revenue generating solutions or expense savings strategies to achieve financial goals

· Accountable for site compliance involving Panco Management policy and procedure, inclusive of but not limited to; timely invoice processing, proper invoice coding, Ops order approvals, reputation management responses, timely turns and work order response rates

· Expected to visit all properties weekly, review relevant KPI’s for successful operations, as well as, assess the overall community condition via property & vacant walks

· Perform quarterly inspections to assure operations are organized per current Panco Management policy and procedure

· Contribute useful information in the pursuit of a unified revenue management strategy, as it relates to YieldStar pricing. Be able to teach Property Manager how to complete daily pricing approvals

· Responsible for employee relations, to include but not limited to; hiring for open positions, following current new hire procedures, performing employee reviews, following standardized counseling procedures & being compliant with termination practices

· Oversee & manage monthly commission submissions and quarterly bonus reports

· Review and gain approval for large scale projects requiring three or more bids

· Provide resolution to resident issues requiring escalation beyond Property Manager

· Research & onboard new acquisitions using the most up to date procedures

· Perform property tours for prospective dispositions

· Train Property Manager to perform bank inspections

· Coach Property Manager to best manage onsite team and any issues which arise

· Be approachable & accessible to all field associates within region

· Assist and train Property Manager in constructing variance reports and budget compilations

· Participate in team building activities at various times throughout the year, as well as impromptu performance calls enacted on a weekly basis

· Travel for corporate meetings monthly

· Be agile when regions are reshuffled and goals for the portfolio evolve

If You Have the Following, We Want to Hear from You!

· Minimum 3-5 years of work experience in multi-family management as a Regional Manager

· Strong working knowledge of multi-family financial processes/analysis

· Understanding of apartment revenue management concepts and solutions

· Thorough understanding of budgeting and the ability to read, analyze and interpret financial statements and spreadsheets

· Demonstrate proficiency in working with computers including Microsoft Word Processing, Excel, calendar management, software/database, and social media

· Proven track record in team building and effective performance management techniques

· Solid analytical and reasoning skills with the ability to define problems, collect data, establish facts and draw valid conclusions

· Ability to operate independently and with a team to plan, manage and execute in all areas of property management

· Knowledge of relevant local, state and federal legislation and regulations

· Ability to travel to the properties on a weekly basis

· Excellent communication skills verbal and written

What we need from you:

· Flexible work schedule, including weekends in an emergency

· Successful completion of background and drug screening required prior to beginning employment

What you can get from us:

· Medical, Dental, Vision and Prescription Coverage

· Flexible Spending Accounts

· 4 Weeks Paid Parental Leave

· 4 Weeks Paid Pregnancy Leave

· Paid Time Off (PTO)

· Company Paid Holidays

· Employer Match 401(k) Plan

· Short Term Disability Insurance

· Long Term Disability Insurance

· Life and AD&D Insurance

· Employee Assistance Program

· Group Legal Plan

· Pet Insurance

· ID Theft Plan

· Commuter Benefits

Job Type: Full-time

Pay: From $130,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Tuition reimbursement
• Vision insurance

Experience level:

• 5 years

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends & holidays off
• Weekends as needed

Experience:

• luxury property management: 5 years (Required)
• Regional Property Manager: 3 years (Preferred)

Willingness to travel:

• 50% (Preferred)

Work Location: In person