Regional Manager - Student Housing

University Partners is seeking an experienced Regional Manager to join our growing team. This position is based in Dallas, TX.

POSITION SUMMARY:

The primary responsibility of the Regional Manager is to oversee the operating results for select Student Housing properties within the portfolio and to provide leadership to their Community Managers. The Regional Manager ensures compliance with all legal requirements, internal policies and procedures. The goal of this position is to deliver budgeted revenue growth and maintain expenses in line with the operating and capital budgets.

CORE RESPONSIBILITIES:

• Demonstrates highest standards of personal and professional integrity, adheres to company policies and procedures, and complies with applicable laws, government rules and regulations.
• Continuously develops community managers by providing feedback and opportunities for growth. Specific responsibilities include training and coaching, providing daily work direction, scheduling, performing evaluations, hiring, and salary administration.
• Works with Director of Operations to obtain and implement corporate / management directives relative to policies and procedures.
• Provides management guidance to Community Managers on leasing and marketing; conducts bi-weekly meetings to strategize and recommend leasing/marketing changes based on the budget comparison report and competitor site visits.
• Continually stays current with market conditions and trends by research and analysis.
• Provides ongoing support for Community Managers on operational and personnel issues.
• Reviews monthly budget variance report: addresses issues that escalate to management.
• Reviews and approves invoices, vendor bids and contracts over $1,000.00.
• Recommends large expense items from the repair and maintenance budget. Coordinates capital expenditure with Director of Operations.
• Visit properties on a regular basis for inspections.
• Visit the market on a regular basis to meet with the universities as well as market competitors.
• Monitors maintenance operations to ensure efficient and effective customer service, curb appeal, budget decisions and guidelines for assigned properties.
• Other duties as assigned.

SUPERVISORY RESPONSIBILITY:

This position directly supervises the following positions: Community Managers

QUALIFICATIONS:

Education:

• This position requires a bachelor's degree (B.A.) from a four-year college or university or equivalent professional knowledge and/or work experience.

Experience:

• This position requires a minimum of 2 years as a Regional Manager and 5 to 10 years of prior professional experience in community management within a Student Housing environment.

Certifications/Licenses:

• No certifications/licenses are required for this position.

Skills:

• Intermediate skills in Microsoft Word, Excel and Outlook, Power Point are preferred for this position.
• Intermediate skills in Entrata are preferred for this position.
• Keyboarding skills are required for this position.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS:

Working Conditions:

• Consistent (over 50% of the time) day and overnight travel is required for this position.
• Frequent (20-50% of the time) extended travel (3+ nights) is required for this position.
• This position requires nighttime and weekend accessibility (cell phones and computer) due to travel schedule and projects.

Physical Demands:

• This position requires the ability to see clearly at a distance of 20 inches or less to read documents and/or view computer screen.
• This position requires the ability to hear and talk and to communicate in person and via phone on a daily basis.
• This position requires the ability to use hands/fingers to enter, retrieve and/or manipulate data using a computer keyboard.